Priya Ghoshal

PRIYA GHOSHAL Contact No: - Email:- PROFESSIONAL SUMMARY A customer oriented, multitask professional with excellent analytical and logical skills with over 3.6 years experience. Expertise in co-coordinating with business and IT across all phases of software development life cycle. Strong understanding of Software Development Life Cycle (SDLC), methodology like Waterfall and Agile, Requirement Gathering & Analysing and Data Management. Good knowledge in SQL, Advance Excel, MS-Access . Highly motivated, positive and goal-oriented with analytical approach, conceptualization as well as the ability to work as individual and under team. Translate requirements into various documentation deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams. SKILLS Requirement Gathering & Analysis Software Development Life Cycle, Agile Excellent Interpersonal skills MS Access, Database SQL Server 2008 Adaptability Application Programming/ Maintenance Highly motivated self-starter who takes initiative with minimal supervision MS Word,  MS Excel (Pivot Table, Hlookup, Vlookup,Mathematics and Logical Formulas etc)  Documentation Tools-MS Word, MS Excel, MS Power Point, MS Paint, MS Visio and other MS Office tools. Resourceful team player who excels at building trusting relationships with customers and colleagues Middleware-TIBCO. SQL,Soap UI, Jenkins. WORK HISTORY HCL Technologies Consultant (Jan2017-Present) Project Client-Citibank Working as a Business Analyst. In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile. Interviewed the stakeholders and preparation of documents. Coordinate with top management in understanding different process plans, business process, and functionality in depth. Expertise in gathering, analyzing and documenting business requirements and developing Business Requirement Documents (BRD) and Functional Requirement Specifications. Expertise in various claims and policies. Worked closely with testing team to develop test strategy, test plan and test cases and documented, tracked, and obtained timely closure on defects. Coordinates and participates in the planning, development, and implementation of ERP systems to align solutions with a customer’s needs and business requirements. Used advanced Microsoft Excel to create PIVOT Tables, used VLOOKUP, INDEX and other Excel functions to generate reports,etc. Write complex SQL queries using complex joins, grouping, nested sub queries etc. Researching, analysing and working on relevant approach for resolutions regarding issues reported / notified on regular basis by client through a ticket. Detail Level Design document creation. Cognizant Technology Solutions Business Analyst (Duration- September 2014-December2016) Project-Kohls Worked as Business Analyst. Entire documentation including planning documents, Technical data sheet, approval documents, Partner Environment and Health Safety document etc. Coordinates and participates in the planning, development, and implementation of ERP systems to align solutions with a customer’s needs and business requirements. Communicated often with business clients throughout the process and gave updates of work and understanding of the different policies. Carefully tracked time and utilized good time management skills to ensure project deadlines met. Responsible for the designing advance SQL queries. Requirement Analysis. Coding (involves policy rule coding, sequence flow, status flow). Interaction with the Onsite team through teleconferences and mails. Create internal documents on project best practices Conducting functional testing, Prepare Test cases and Test scripts of the application and the changes implemented. Preparing Daily Status reports and Weekly Status Reports Providing quick resolution for Incident/Problem/Change Management within Service Line Agreement. Resolving business issues/incidents/additional information raised by business users in a timely and effective manner and putting thought process to provide a permanent fix. Cognizant Technology Solutions Business Analyst(Duration- January 2014-August2014) Project- Kohl’s Oracle Retail Integration MTK Analyzing Requirement. Root Cause Analysis for the issues and suggest solution. Implementing business logic/coding. Unit Testing. Integration Testing. Supporting Deployment. Interaction with the Onsite team through teleconferences and mails. Create internal documents on project best practices, functional documents, business requirement specifications and documents. Conducting functional testing, Prepare Test cases and Test scripts of the application & the changes implemented. EDUCATION Grade School/University Year Percentage/CGPA PGDITM Symbiosis Centre Of Distance Learning 2017 Still pursuing in correspondence B.Tech(ECE) Amity University-th Our Lady Queen Of the Missions School 2009 94% 10th St. Joan’s School 2007 90% PARTICIPATION Participated in number of Quizzes on digital circuit, microprocessors. Attended several corporate meet and worked as volunteer. Participated in conference on Signal Processing and Integrated Networks. PERSONAL DETAILS Father's Name Amlan Kumar Ghoshal Mother's NameLopa Ghoshal Date of Birth 10 Nov 1990 Gender Female Language Known Hindi English, German Priya Ghoshal