PROMISE S. ORJI
Business Manager / Supervisor
Result-driven and self-motivated individual with 7+ years experience in Public Administration, data entry, inventory management,
record-keeping and various administrative tasks. Able to work without need for supervision.
WORK EXPERIENCE--
Retail Store Manager
Blend Supermarket Ltd
04/2020 - 05/2021,
Isolo, Lagos
Achievements/Tasks
6 Adetoun Adesoye Close,
Akesan, Igando, Lagos,
Nigeria
SKILLS
Recruiting, training, supervising and appraising staff.
Maintaining Budgets and financial records.
Dealing with customer queries and complaints.
Retail Store Manager
Penny Mart Supermarket
People Management
07/2014 - 01/2020,
Okota, Lagos
Achievements/Tasks
Develop business strategies to raise customers’ pool, expand store traffic and optimize
profitability.
Adaptability
Digital Marketing
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Ensure high levels of customers satisfaction through excellent service.
Ensure compliance with health and safety legislation.
Procurement
Prepare promotional materials and displays while liaising with head office.
Sales Experience
Basic Budgeting &
Finance
Intuit Quickbooks
Microsoft Office &
Google Suites
Supervisor
Chalon Suites
03/2011 - 05/2014,
Okota, Lagos
Achievements/Tasks
Plan, implement and manage hotel procedures to optimize profitability.
Manage store supplies and negotiate better deals with suppliers.
Use inventory software to track shortages and stock levels.
Build and maintain customer relationship in all staff especially front desk staff.
CERTIFICATES
LANGUAGES
English
Jobberman Soft Skills Training - Jobberman
Full Professional Proficiency
Inbound Marketing- Hubspot USA
Igbo, Yoruba
Google Digital Marketing Certificate - Google
Full Professional Proficiency
INTERESTS
Reading
Writing
EDUCATION
Entrepreneurial & Business Management
National Open University Of Nigeria
09/2017 - Present,
Public Speaking
Courses
Small Business Management, Applied
Administrativecedures, Internet Concepts,
Peace & Conflict Resolution etc.
Abuja, Nigeria
