Pumula Chiza

 PROFILE Experienced professional with advanced analytical, research, communication and technical skills. Known as having excellent leadership, interpersonal, creative and team work skills together with multicultural sensitivity. Prefers challenges with organization that prizes adaptability and flexibility in an innovative and technologically advanced environment. PROFESSIONAL EXPERIENCE ADMINISTRATIVE ASSISTANT April 2013- December 2020 Centre for Corporate Management and Finance Answered phone calls, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records. Generated reports and typed letters in Word and prepared PowerPoint presentations. Handled client correspondence and tracked records to foster office efficiency. Monitored supervisor's work calendar and scheduled appointments, meetings and travel. Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data. Coached new employees on administrative procedures, company policies and performance standards. Restocked supplies and placed purchase orders to maintain adequate stock levels. Processed invoices and expenses using QuickBooks to facilitate on-time payment. Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events. Arranged rapid office equipment repair and maintenance with vendors. Organized weekly staff meetings and logged minutes for corporate records. Monitored premises, screened visitors, updated logs and issued passes to maintain security. Created detailed expense reports and requests for capital expenditures. COMPLIANCE OFFICER January 2011 – march 2013 WESTERN UNION – POST DOT NET Responsible for: Overseeing the implementation of western union policies and procedures Ensure that new employees complete Western union Anti-Money Laundering training Ensure that all employees receive, at minimum, annual refresher training on Anti-Money Laundering compliance, including suspicious activity reports and identification requirements. Ensure that all employees review compliance training and educational materials provided periodically by Western Union. Ensure that evidence of training has been documented both initial and ongoing. Monitoring of daily activity using transaction reports, (send /receive forms) from all branches and investigate and any significant deviations from normal trends where applicable Work hand in hand with Reserve Bank of Malawi , making sure that Anti money laundering laws are being followed Produce monthly tractions reports for Reserve bank of Malawi Produce monthly transaction reports for western union Brussels ACCOUNTS ASSISTANT WESTERN UNION – POST DOT NET March 2008 – January 2011 Responsible for: Monthly Transaction Reconciliation of all western union branches Posting all proceeds in our financial accounting software Performed administrative and clerical duties such as word processing, data entry, faxing and copying. Prepared and mailed invoices to customers, processed payments and documented account updates. Float reconciliation of all branches Daily transaction reconciliation of all branches Maintained clean and organized files by keeping accounts payable records up-to-date. Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements. Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments. Communicated regularly with customers regarding account questions and issues. Used accounting software to prepare weekly and monthly financial reports. Reviewed figures, postings and documents for correct entry, completeness and accuracy. Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system. Organized data into multiple spreadsheets to streamline data. Communicated with suppliers to reconcile invoice payments. Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. Monitored status of accounts receivable and payable to facilitate prompt processing. QUALIFICATIONS The Association of Business Executives Advanced Diploma: International Case study Corporate Strategy Corporate Finance Diploma in Business Management Economics Organizational Behavior Accounting Quantitative Methods Human Resources Management Business Communication and Presentation Principles of Business Law Marketing Policy, Planning and Communications Managerial Accounting Certificate in Business Administration Introduction to Business Introduction to Quantitative Methods Introduction to Accounting Introduction to Business Communication COMPUTER SKILLS Microsoft word Microsoft Excel Accpac Sage line 50 Pastel HOBBIES Reading motivational books Baking Sight seeing Travelling Referees Operations Manager, Western Union Post Dot Net Mrs Mdala Cell: - Human Resources Manager Centre for corporate management and finance Miss Afera Cell:-