Rachel Joyce Nunez

I have 6 years of experience in Chat and Email Customer Service representative, assisted customers with their inquiries and concerns.

I was an employee with the top BPO companies in the country, with Convergys, I assisted customer with managing their online accounts with Microsoft assisted them with resetting their email accounts, and answering inquires regarding Office Applications (Office 365 Home, Office 365 Personal.) I was an employee of IBM, I handled assisting customers with their messenger application (Skype) assisted customer with how-to's and managing their account and with Skyes Asia I handled email account management, with resetting passwords and help with storing sending, replying ans restoring emails.

I am a very friendly individual, I love to learn new skills and experience, love to interact with different people and I will do my best to provide a world-class chat, email customer support that I have learned with all my past experience. I am a full-time freelancer and can work any business hours.