Rachel Moran

RACHEL MORAN   3240 Sondra Drive, Fort Worth, TX 76107 Home: - - Summary Talented at quickly navigating extreme challenges while maintaining a view of the bigger picture. Skilled at managing multiple teams and projects with positive leadership, strong team work ethics, loyalty, integrity, and dedication. I have achieved many successes by combining my extensive experience in marketing, digital/social media, web design, graphic design, IT, and administration. I believe that positive leadership starts with integrity, honesty, compassion, loyalty, trust and dedication. My insatiable desire to constantly study advancing technology and exceptional ability to quickly adapt to constant change, paired with valuable lessons offered by my mentors has allowed me to constantly expand and evolve my vast talents and extensive skills. Overcoming challenges by embracing them and leaning into difficult circumstances has awarded me with an ability to motivate and inspire other individuals as well as create strong diverse teams in the workplace. Skills OS: Windows, Mac OSX and Linux Software: MS Office, Adobe Creative Suite, Hubspot, Smartsheets, RealPage BI, OneSite, Enquire, Zapier, Buffer, Salesforce, Dreamweaver, WordPress, Microsoft Dynamics 365, Microsoft Teams, ReQlogic, QuickBooks, Xero, Appfolio, Peachtree/Sage, Teamviewer, LogMeIn, GoToMeeting, Zoom, RingCentral, Joion.me, ITC Webclock, and Infusionsoft IT Management Skills: Computer software and hardware troubleshooting and repair, Ethernet infrastructure design and implementation, remote management and troubleshooting software. Accomplishments Managed marketing and production for Cablecam LLC and Skycam LLC. enabling company growth by 38% in 2012 and approximately 71% between 2009 and 2012. Managed logistics, crews, and accounts, and union agreements for nationally televised NFL & College Football games - NBC, FOX, NFL Network, ESPN, and CBS, international NFL games, Super Bowls, Pro Bowls, Grey Cups – Canada, World Cup Soccer, Winter Olympics, multiple feature films, television shows, and concerts. Successfully managed and completed confidential projects for executive leadership including New York International Auto Show, NAB trade show-, ZINGOTEL VOIP contact center setup and opening in Bangalore India, and managed audits related to IATSE Labor Union contracts. Designed ethernet and network infrastructures and worked with architects and general superintendents during new construction. Implemented new CRM programs and project management software increasing productivity and sales. Experience Civitas Senior Living Fort Worth, TX Director of Marketing and Optimization 10/2018 to Current Manage CRM, reputation management, and call tracking software. Create and manage support ticketing system Partner with digital marketing and IT teams to optimize campaigns and CRM workflows Create online forms and ticketing system. Data analysis – compile and present sales conversion, advertising, and customer satisfaction data to Executive management Create Smartsheet workspaces optimizing data sharing between marketing and operations. Design and create flyers and company meeting materials. Work with IT team creating on API integrations, creating and designing dashboard, and trouble shoot workflows and Zaps. Gold Creek Homes/CRV Investments Fort Worth, TX Manager of IT, Marketing, and Social Media 02/2017 to 10/2018 Remote and local software management, troubleshooting, and repair:  OS, email, security, printers, mobile devices, WiFi, local area network wiring, GoDaddy server maintenance, and software programs. Computer hardware and software planning, purchasing, and setup. Local area network infrastructure design and installation. Managed (applied for and updated) multiple state and federal business licenses and company taxes. Design and maintain company website. Create and maintain social media accounts for multi-family properties and single-family home subdivisions. ​ Managed multi-company A/P, A/R, and payroll in QuickBooks, OneSite, and Appfolio. ​ Total Asylem Marketing Las Vegas, NV Marketing Manager (Remote) 09/2014 to 02/2017 Managed daily administrative tasks and activities ensuring company growth client satisfaction. Manage CRM, Web design and management, social and digital media management. Read, researched, and routed correspondence; drafted letters and documents; collected and analyzed client information. Maintained executive management calendars, coordinated travel, scheduled meetings and appointments. Managed client accounts.   Created marketing materials by transcribing, formatting, editing, and transmitting text, data, and graphics. Managed company financials and non-financial data.     Cablecam LLC/Skycam LLC Fort Worth, TX Manager of Marketing, Production, and Accounts 08/2008 to 08/2014 Managed office and production staff for NFL games on FOX, NBC, CBS, NFLN, as well as other one-off sports and entertainment events including TSN for CFL playoffs, CFL Grey Cup, and Winter Olympics, concerts and movie/television filming. Designed and managed company websites. Worked directly with executive management on concepts to construct new websites incorporating feedback from multiple departments including business, engineering, and legal. Created/designed company logos for both internal review and final product purposes. Created aerial camera stationary, marketing materials, company promotional items, and advertisements. Planned and managed company trade shows. Created booth designs and marketing materials. Managed logistics - shipping booth and equipment, travel arrangements, and staffing). Highlighted new products and products in development. Worked directly with executive management on new technology strategy and branding development. Managed logistics for projects/events (shipping of gear and camera systems, crewing, scheduling, travel, and troubleshooting). Managed and coordinated weekly travel for broadcast crews, management, and staff. Created network client invoices and managed payments. Managed accounts payable and accounts receivable for 100+ vendors, contractors, and clients. Managed union and non-union payroll; Experience with IATSE union rules, regulations, contracts, and MPIPHP contributions. Applied for and managed international work visas.  Managed international shipments. MGB ARCHITECTURE + DESIGN North Vancouver, BC Junior Marketing Manger 01/2007 to 06/2008 Provided support to Architecture and Interior Principals, Accounts Manager, and Marketing Director. Assisted Marketing Director with creation of new marketing material, logos, Web site photo editing, and new client brochures. Coordinated schedules, appointments, and travel arrangements; managed expense accounts and recovery. Assisted Principals with proposal coordination and submission. Organized all company and client events, including site selection, invitations, catering, and preparation of proper materials. Developed procedures and training manuals. Coordinated work flow among 25 architects and supervised 3 support staff. Prioritized and delegated tasks, provided motivation and direction, created a positive work environment to ensure accurate, on-time completion of projects. Created monthly expenses and income reports for senior principals. Prepared client invoices, managed A/P and A/R. HYBRID TECHNOLOGIES Vancouver, BC Marketing Coordinator (Remote) 01/2005 to 01/2007 Provided continuous daily support to Owner and Marketing Director. Assisted with planning and coordination of domestic and international trade shows: created marketing materials and press kits, selected and ordered promotional items, scheduled media interviews, and coordinated shipping of all electric vehicles and marketing materials to trade show. Assisted Director of Marketing with creation and maintenance of company website and marketing materials for distribution to investors and media. Organized company meetings and events, including site selection, catering, and preparation of meeting materials. Coordinated schedules, appointments, and travel arrangements. Created monthly sales reports for President/CEO. Communicated Owners directions to staff and contractors in North Carolina, Florida, Vancouver, and India. Planned and executed two major relocations - Bangalore, India & Fort Lauderdale, Florida: Assisted with new site location, collaborated with architect on office construction and interior design, oversaw telecommunications setup, purchased equipment and furniture, and hired local staff. Managed all company and personnel expense accounts. Prioritized and delegated tasks to consultants. Education Associate of Arts: Sociology 1995 Vanier College, Montreal, BC, Canada Classical Theater and Film - Acting & Directing 2002 Gastown Actors Studio/Vancouver Film School, Vancouver, BC, Canada 4-year program