Rachelle Laine Abellana Durang

RACHELLE LAINE A. DURANG MEDICAL TRANSCRIPTION/DATA ENTRY Davao City, Philippines -- An applicant who has a "can do" attitude, who has experience in email management and support systems. Who is willing to know more about the different aspects that are needed to be learned. Who possesses a genuine passion for customer handling, and has the initiative to do what ought to be done. Who has time management in handling tasks, and who is strong-willed, meticulous and customer-focused. WORK EXPERIENCE: ACCOUNT MANAGER/MEDICAL FACILITY COORDINATOR FGC + DAVAO OCTOBER 2, 2021 - OCTOBER 14, 2022 Order processing and transacting of orders among Nursing Homes in New York. Inbound and outbound calls for clients. Making delivery worksheets with the use of the tool Communicate and Last Pass. Utilizing Microsoft teams for inbound and outbound calls. Outlook for E-mail management. Making use of Microsoft Excel for monthly reports. Making use of Electronic Medical Records (EMR) and checking the eligibility of the patients. A graveyard shift Data Entry CUSTOMER SERVICE REPRESENTATIVE FGC + DAVAO JULY 12, 2021 - OCTOBER 2, 2021 Utilizing web-based tools such as MedAct. Data Management and Data Entry among customer information and orders. Working on monthly reports using Microsoft Excel. A graveyard shift EDUCATION: UNIVERSITY OF THE IMMACULATE CONCEPTION BACHELOR IN MEDICAL LABORATORY SCIENCE 2018 - 2022 (UNDERGRADUATE) DEAN'S LISTER UNIVERSITY OF THE IMMACULATE CONCEPTION SENIOR HIGHSCHOOL (Science, Technology, Engineering, Mathematics) 2016 - 2018 MOST PUNCTUAL THIRD HONORS/WITH HONORS SKILLS: Familiar With: Medical Terms Parasitology, Immunoserology, Blood Banking, Hematology, Clinical Chemistry, Histopathology, Urine and Body Fluids, and Microbiology Data Entry Management CRM, Excel, Communicate, MedAct Email management: Outlook, and Gmail