Radha Raman

 Radha Raman Gomti Nagar, Lucknow - 226010 Contact: - /- E-mail:- Network Engineer Seeking assignments across the IT industry. Achievement-oriented, diligent, and seasoned IT Professional offering over 6+ years of technical experience in providing support to information systems of e-governance and other sectors. Currently designated as a Network Engineer with M/s. Odyssey Computers. Demonstrated problem analysis, resolution skills, ability to troubleshoot, solves problems quickly & completely. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex IT / networking related problems. Analytical ability and creativity to build-up competitive advantage and contribute to the growth of the business. Focused and result oriented with strong analytical and reasoning skills. EXPERTIES SUMMARY Configuring and troubleshooting Static, RIP, OSPF, EIGRP, Default Route and Distribution List. Configuring and troubleshooting VLAN, VLAN Trunk, VTP, STP, MSTP, Switch Port Security, DHCP Snooping, and HSRP, VRRP. Understanding of GRE tunnel. Implementation of distribute list for route manipulation and Access Control Lists, Route-maps, Distribute lists & Prefix- lists for route filtering. Configuring & troubleshooting Access Point, Installing, managing windows-98, XP, 2000 Professional, 2016 Server, 7 and 8, managing and configuring Local Area Networking. Installing Media Convertor, SFP and troubleshooting for OFC Connection. Maintain SLA. Manage projects and maintenance tasks in ticketing system (CA & HPSM Tool). PROFESSIONAL EXPERIENCE M/S ODYSSEY COMPUTERS since Jun ’2018 Designation: Network Engineer Project: e-Hospital Project Configuration, Installing & Implementation of IT Network Infrastructure. Configuration & Installing of Juniper Access Switch (Ex2300) Understanding of Core(Ex9208) & Distribution (Ex4300) level Switches. Proactively monitor 200+ network devices to detect and resolve issues before services are impacted. M/S ODYSSEY COMPUTERS Sep’2017-May’2018 Worked as a Team Leader (TL) UP e-District Project (MMP)-Lucknow. M/S FOURTH DIMENSION SOLUTION LTD Associate Engineer (AE) UP e-District Project (MMP) -Lucknow. Jan’2016 -Aug’2017 Worked as an Associate Engineer (AE) on UP e-District Project (Center for e -Governance). Installation, configuration and troubleshooting of Win XP, Win 7 and Win 8. Installation, configuration and troubleshooting of MS – Outlook and Outlook Express. Installation, configuration and troubleshooting of Printer and Scanner. Monitoring and L1 Troubleshooting of FDS Center. Creating Tickets for the specific tracks on CA Tool.  Physical Monitoring FDS Center Devices Regularly. Maintaining the file work. Demonstrated ability to provide user support by means of remote access tools. Handling multiple reports, working with formulae, pivot tables & pivot charts, and various other excel sheet components for accurate data. Interacting with client directly through scheduled daily / weekly Business Conversation (email/chat). Managing the Team size of 35 with 35 District in U.P east Zone. M/S HCL COMNET Sep’13-Jun’14 Designation: Associate Engineer Project: R-APDRP (Restructured Accelerated Power Development and Reforms Program). Roles and Responsibilities: Worked in HCL Comnet as a Helpdesk Engineer in Data Center Operations. Monitoring and L1 Troubleshooting of Data Center. Creating Tickets for the specific tracks on HPSM Tool. Monitoring and Troubleshooting RAPDRP Network. Physical Monitoring of Data Center Devices Regularly. Application L2 Support plus solving bugs of CC&B application at Data Center RAPDRP (UP Government). Windows Level 1. Installation, configuration and troubleshooting of MS–Outlook and Outlook Express. Demonstrated ability to provide user support by means of remote access tools. Installation, configuration and troubleshooting of Printer and Scanner Trainings and Work Done Completed L1 data base training conducted by HCL Comnet at Data Center Lucknow. Completed CC&B Application training conducted by HCL Comnet in live environment at Data Center lucknow. Completed Asp .Net with C# training and Certification from HP Education Center. Microsoft Certificate of Excellence in SQL server-2008. EDUCATIONAL AND PROFESSIONAL CREDENTIALS B.Tech (Information Technology),- HI-TECH Institute of Engineering & Technology, Ghaziabad; 63.94% 12th, 2007  D N Inter College, Tirwa,Kannauj (UP Board); 62.40% 10th, 2005  V D B M S Inter College, Kannauj (UP Board); 60.66 % Date of Birth: 8th July 1990 Linguistic Proficiency: English, Hindi Declaration: I hereby declare that the above mentioned facts and information are true to the best of my knowledge. I will be responsible for any discrepancy found in them. Place: Date: (Radha Raman)