Rahul Haldar
Experienced working as a Shop Assistant, Data Entry Operator,
Customer Support (Email & Chat) and as a Freight Dispatcher
17 Years have passed since I started working. First went to work in 2006. Always work hard to give it all to
advance the business or organization where I work and for the growth of myself. Can type around 60
words per minute in English on an average with possibility of speed getting reduced or increased
depending on the content and duration I am typing.
Work History
31st March,
2023 - 29th
June, 2023
Contact
Company: TTEC
Place: Ahmedabad, GJ, India
Address: LJ College Rd, Saket 2, Makarba,
Ahmedabad, Gujarat 380054
Address
C-08/202, Peerless Nagar,
29F BT Road, Panihati, Sodepur
North 24 Parganas, Kolkata
West Bengal, India - 700114
Phone
-
(Same for WhatsApp)
E-mail-Skype
rh.rahulhaldar
Blogger
rhrahulhaldar.blogspot.com
YouTube-
Skills
Flexibility
Position: Chat Support Executive
Excellent
Website: https://www.ttec.com
Role: Chat Support Executive supporting buyers
and sellers in North America & Canada region in
the Sell ‘Line of Business’ (LOB) of eBay process.
Reason Left: I had to quit my work-from-home job
due to my parents' health. The job was supposed
to transition to a work-from-office role in
Ahmedabad, Gujarat, India. My shifts were
rotational, either from 5:30 pm to 2 am or 1 am to
10:30 am. Due to my parents' health issues, I
requested a temporary shift change that would
end by midnight. However, this was not possible. I
was asked to continue working from Ahmedabad,
but I was unable to do so as I needed to stay with
my parents. With proper documentation, I
informed my seniors of the situation and was
asked to resign. I sent a resignation email to HR
and left the company.
Contact: Mr. Arpan Dhebar, Team Leader
- / Ms. Tripti, Manager,
- / Ms. Poonam Rajput, HR,
-
Adaptability
Teamwork
Excellent
15th
September,
2022 - 3rd
January,
2023
Excellent
Empathy
Excellent
Customer
Service
Excellent
Verbal
Communication
(English)
Good
Written
Communication
(English)
Good
Languages
Bengali (Read
Write Speak)
English (Read
Write Speak)
Hindi (Speak)
Excellent
26th July,
2021 - 23rd
July, 2022
Position: Dispatcher
Company: DPV Trucking Corp
Place: Ellington, CT, USA
Address: 6 Steeple View Dr, Ellington, CT 06029
Website: NA
Role: Worked with the company from 15th
September 2022 till 3rd January, 2023. Used to
take care of all the processes from looking for
loads through DAT Load Board, calling the
brokers, fixing the loads, signing the rate
confirmations, sending the shipper & receiver
details to riders, after successful unloading,
sending the BOLs to the broker and uploading the
same to Triumph Business Capital for payment
and maintaining the business sheet on G-Sheet.
Plus, I used to make weekly payment slips for both
riders as we had 2 trucks, so there were 2 riders.
Also, make weekly reports of the driver riding using
the GoMotive website previously KeepTruckin.
Reason Left: Due to the current economic crisis,
recession and all-time high inflation which has
affected a drastic reduction in Freight rates so my
boss has decided to shut down the Trucking
Company. Hence, I was requested to find another
job.
Contact: Mr Vijay Mistry, Owner, -,-,-Position: Chat Support Executive
Company: FUSION BPO / XPLORE TECH SERVICES
PVT. LTD.
Place: Kolkata, WB, India
Good
Excellent
Address: Plot-Y9, EP Block, Sector V, Bidhannagar,
West Bengal 700091
Website: https://www.fusionbposervices.com
Role: Chat Support At ‘Netmeds' Process. It started
As Email Support. But after 6 months the process
shifted from Email to Chat.
Reason Left: Was looking for working outside the
BPO sector.
Contact: Ms Sujata Thapa, Assistant Operations
Manager, -,-
13th
February,
2017 - 20th
April, 2019
Position: Data Entry Operator
Company: CAMS PVT LTD
Place: Kolkata, WB, India
Address: Saket Building, 44 Park Street,2nd Floor,
Park Street, Kolkata, West Bengal - 700016
Website: https://www.camsonline.com
Role: Processing Mutual Funds Like Fresh Purchase,
Additional Purchase, Switch, and Redemption.
And Also Processing KYC Entries Of Customers
Reason Left: I was hired on a 14-month contract
that was not extended. However, I was fortunate
to be able to continue working for more than two
years. Eventually, I was informed that my position
was no longer required due to an increase in
online applications and a decrease in the need
for temporary employees. I was grateful for the
opportunity to work for the company and hope
that I may be considered for future opportunities if
they arise.
Contact: Mr Swarup Gupta. Assistant Floor
Manager, -
5th
February,
2006 - 27th
January,
2017
and
3rd June,
2019 - 15th
July, 2021
Position: Shop Assistant
Company: SANKAR STORES
Place: Kolkata, WB, India
Address: Peerless Market, Shop No. 42, Peerless
Nagar, 29F BT Road, Panihati, Sodepur, Kolkata 700114
Website: NA
Role: Help customers with purchase, maintaining
stock, providing customer service, home delivery,
cleaning and organizing the store.
Reason Left: For better opportunity in terms of
salary.
Contact: Mr Sankar Shaw, Shop Owner,
- / -
Education
-
Bachelor of Commerce: Accountancy
-
Computer Basic Course: Basic Computer
Application
Karnataka State Open University - Mysore, India
Completed Graduation (Class 10 + 2 + 3 ) with a
Bachelor of Commerce from the Karnataka State
Open University through distance learning.
Beacon Infocom - Kolkata, India
Learned Basic Computer Operations and
Applications from Beacon Infocom through six
months Basic Computer Course
-
Diploma: Aviation, Hospitality & Travel
Management
Frankfinn Institute - Kolkata, India
Pursue a Diploma in Aviation, Hospitality & Travel
Management from Frankfinn Institute of Airhostess
Training
-
Higher Secondary Education: Commerce
-
Secondary Education: BFL ESL BK
Little Star High School - Howrah, India
Completed Higher Secondary Education (Class 10
+ 2) from Little Star High School under the Council
For The Indian School Certificate Examinations
board.
Radhacharan Memorial Institute - Bolpur, India
Completed Secondary Education (Class 10) from
Radhacharan Memorial Institute under the West
Bengal Board of Secondary Education board.
Additional Information
Experience working inside Citrix environment and also experience
in using Slack, Microsoft Outlook, DAT Load Board, GoMotive, MS
Word, MS Power Point, MS Excel, Google Sheets, Google Docs,
Google Slides, Google Drive, Google Meet, Google Calendar,
Gmail, Zoom Meet, DocuSign, etc a few more.
Interests
*Typing on Computer
*Watching YouTube Videos of Dhruv Rathee, Nitish Rajput, Akash
Banerjee, Ravish Kumar, Khan Sir, Zem TV, etc.
*Listening to Music
Hobbies
*Riding my scooter (TVS NTORQ 125) for a long journey especially
on empty roads or roads with minimum traffic and Eating &
Sleeping.
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DATE:
PLACE: Kolkata, WB, India
RAHUL HALDAR
SIGNATURE