Raja Atif
Virtual Assistant
A Skillful and dedicated Virtual Assistant with over 3 years of
experience in the Administrative and Office Management field
and extensive experience in the coordination, planning, and
support of daily operational and administrative functions.
Skills
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Customer Service
Multiple Project Management
Call Center
Office Management
Business Development
Relationship Building
Community Relations
Customer Loyalty
Document Preparation
Analysis
EXPERIENCE
Virtual Assistant I SM Virtual - 2017 – 2019
● Confer with customers by telephone, chat or email
providing information about products or services.
● Keep records interactions or transactions, record details
of inquiries, complaints, or comments, as well as actions
by checking to ensure appropriate changes to resolve all
issues.
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Provided administrative task by performing activities
such as completing contract forms, prepare change of
address records, or issue service orders, using system
software.
● Provide information or refer individuals to public or
private agencies or community services for assistance.
● Answer the screen calls, providing information, taking
messages, or scheduling appointments.
● Arrange payments and establish repayment schedules
Handle account transaction, checks, and balances.
Virtual Assistant Winning Edge University - 2019 – 2020
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Supported busy, self-employed women so they could focus
on the important aspects of the business.
● Bookkeeping, Posted ads online and tracked responses.
● Submit ads for my workshops in various local newspaper
calendars.
● Sorted and responded to mail and email.
● Sent out email blasts.
● Coordinated meetings and located venues. Miscellaneous
duties as needed.
Assistant Virtual Assistant CMWCorporation September 2021 –
March 2022
Key Deliverables:
● Coordinated domestic and international travel arrangements,
including booking airfare, hotel, and transportation.
Coordinated, scheduled and arranged meeting and travel
calendars, including business and social events.
● Processed client rebate reconciliation, reporting and check
requests. Directed business processes from conceptualization
through end user delivery.
● Translated business priorities into implementable actions.
Improved operation procedure between an ITprovider and end
users. Developed comparison tables of products and services
by researching product pricing, ratings, and performance.
Education
Capital University of Science and Technology Islamabad, Pakistan
Bachelor of science in computer science
I hereby certify that all information written above is true and correct to the best of
my knowledge and beliefs.
