Raja Omer

Raja Omer House 751 Street B7/1 B Block National Police Foundation O9 Islamabad Pakistan|-|- Professional Summary Experienced IT Support Technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Skills           Excellent problem-solving abilities Network maintenance System upgrades System backups Data privacy applications Data backup and retrieval Network upgrades CISCO router management Remote access technology Excellent communication skills Work Experience                 Expertise hands in troubleshooting of Computer hardware related problems such like UPS, SMPS, Printer and Drivers. Managing and Maintaining the Servers, PC’s, Routers and Switches. Configuring, Managing and Maintaining Networking Equipments. Network processing, centralized and distributive network connection Installing, configuring and administering network technologies Installed and configured workstations for IP/IPX based LAN Installed and configured DHCP Client/Server Implemented HP-Open view for network management Backup Management, Reporting and Recovery Disaster Recovery Virus Protection and Eradication Configuring and troubleshooting Microsoft Outlook and Outlook express. Analysis of Security Alerts and Implementation of Recommendations Third-party middleware and database software Providing Training for Cisco Certifications such as CCNA Installing configuring administrating software applications. Installing, Configuring and Troubleshooting of Networking Equipments: Routers and Switches.           Managing, Maintaining and Configuring an Internet work with the help of WAN technologies like PPP, Frame-relay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2. Introductory knowledge of Layer-2 Switching, Vlan’s and Access-list. Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP) Well understanding of Bridging and switching concepts and LAN technologies IP addressing and subnetting, Routing concepts Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP Switches: Basic Configuration and VLAN setup on Cisco 1900, 2950, 2960 Switches. Router: Basic Configuration and monitoring of Cisco 2500, 2600, 1800Vlan: configuration, switching isl, dotlq Back-up and restore of all critical resources including router IOS, Outlook , System State data Documentation of all the work done using Visio, Excel and MS word. Knowledge of VMware and other virtual machine applications. Education Diploma of IT Support: IT Support 2013 South Metropolitan Tafe: Thornlie, Western Australia, Australia Associate Degree of IT Networking: IT Networking South Metropolitan Tafe: Thornlie, Western Australia, Australia Certifications  CCNA Exploration 1 and 2 2014