Ramon Miguel Filart Rosales
76 Tomas Benitez St.
West Triangle Homes, Quezon City
Mobile: -
E-mail:-I – OBJECTIVE
To be a part of a company where I can utilize, improve and showcase my knowledge and abilities
in Project Management, while broadening my horizons and explore new possibilities and
challenges.
II – CAREER SUMMARY
Results oriented IT Professional with established Project Management coordination and process
implementation. 8 years of work experience in global technology and management consulting
companies. Have led projects to standardize process documents, status reports, metrics, and
other PMO deliverables to prepare and ensure audit readiness, such as Project Assurance
Review.
Areas of Expertise:
Focused and Quality Driven
Organized and persistent to meet deadlines
Analytical in solving project issues
Metrics, Status Reports, Training Plans, Data Security and Privacy
Continuous process improvement
Flexible and a team player with excellent interpersonal skills
III – WORK EXPERIENCE
Assistant Project Manager
IBM Solutions Delivery, Philippines
September 2015 – April 2016
Collaborated with the Project Manager to share deliverables assigned in the project plan. These
tasks covered vendor relationship for the client and management of suppliers’ deliverables based
on project schedule.
Achievements:
Successfully delivered Value-Added Services Workstream during a six month assignment
Proactively raised escalations to client; which prevented issues to become a bigger
problem
Provided end-user training for website launch, Kramer Via Connect and Meeting Room
Reservation via Google Calendar
Project:
First Philippine Holdings Corporation, September 2015 – February 2016
Project Management Administrator
IBM Solutions Delivery, Philippines
June 2011 – July 2015
Managed to consistently improve process documentations and deliver coordination. These have
established the projects to follow Project Management standards in general and as instigated by
the company.
Achievements:
Consistent data reports and artifacts ready for audit reviews
Work-From-Home privilege is less utilized
Led one of the projects to achieve a SCAMPI C appraisal and further develop CMMI
practices of the company
Implemented a LEAN initiative which saved half of project’s billing every month
LEAN Change Agent
Bayani Awards – Pinuno Awardee
Project/s:
Sears ADAM, September 2013 – July 2015
Petron AMS, June 2013 – November 2013
Medtronic AMS, June 2011 - November 2013
Senior Administrative Assistant
Accenture Delivery Centers in the Philippines
October 2007 – January 2011
Responsible for system administration and performance data monitoring of Concur to SAP
interface. This has developed my expertise in support and technical role such as solving user
queries via ticket and data investigation in the system.
Achievements:
Attained 98% SLA Response time and 100% Resolution time in solving user queries
No escalation from end-users
Generated daily status reports to clients/super-users/managers
Project/s:
Diageo-Concur Project, July 2008 – January 2011
Hawaiian Telcom Project, October 2007 – June 2008
IV – EDUCATION
DE LA SALLE – COLLEGE OF SAINT BENILDE
Bachelor of Science in Business Administration
Major in Computer Applications
2002 – 2007
CLARET SCHOOL OF QUEZON CITY
Secondary Education
1998 – 2002
PWU - JOSE ABAD SANTOS MEMORIAL SCHOOL
Elementary Education
1991 – 1998
V – TRAININGS
Fundamentals of Lean Six Sigma, August 2011
Project Management Orientation, May 2012
Project Management Fundamentals, May 2014
Leadership in a Project Team Environment, August 2014
A Taste of Agile, August 2015
Agile Program Fundamentals, August 2015
VI – PERSONAL DETAILS
33 years old, Married
Family oriented person
Team player and adventurous
Certificate in Basic Professional Cooking
