Raphael Owino Eden

RAPHAEL OWINO PATRICK EDEN P. o. Box- Nairobi, Kenya Tel: -, - E-Mail address:-PROFILE SUMMARY I hold a certificates in MA in Project Planning and Management from University of Nairobi, Bachelor of Arts in Philosophy – Upper Second Class from Consolata Institute of Philosophy, an Affiliate of Urbaniana University in Italy, Diploma in Philosophy and Religious Studies from Consolata Institute of Philosophy, an Affiliate of Urbaniana University in Italy, Diploma in Analytical Chemistry – KNEC, from Kisumu Polytechnic, and Kenya Certificates of Secondary Education (KCSE) and Kenya Certificate of Primary Education (KCPE) from Kisumu Boys High School – Kisumu and Singh Sabah Primary School – Kisumu, respectively. I have gained valuable experience in Planning, Quality, Research, Microsoft CRM, Customer Service, Product Development, Management, Sales and Marketing, Technical Know-How, at Hevac Kenya, Netafim, Gilfield Services Ltd, Innscor Kenya ltd, Equity Bank Ltd, and Sondu-Miriu Hydropower Project. I am Reliable professional with diverse experience in all areas of business operations and project management. PERSONAL DETAILS Year of Birth: 1980 Languages: Fluent in English and Swahili EDUCATION AND PROFESSIONAL QUALIFICATIONS 2012: MA in Project Planning and Management (University of Nairobi) Course covered a broad range of course units including Monitoring and Evaluation, Management, Research, Statistics, Project financing, and project management, among others 2008: Bachelor of Arts in Philosophy – Upper Second Class (Consolata Institute of Philosophy, an Affiliate of Urbaniana University in Italy) The course covered different areas of Philosophy ; Anthropology, Philosophy Of Education, Research Methods, Communication, Cosmology, Plato Dialogues, Nicomachean Ethics among others 2004: Diploma in Analytical Chemistry - KNEC.(Kisumu Polytechnic) The course covered areas such physical chemistry, biochemistry, organic chemistry, entrepreneurship, mathematics among others 1999: Kenya Certificate of Secondary Education (KCSE)(Kisumu Boys High School Kisumu). Attained the grade of (Grade B-) 1995: Kenya Certificate of Primary Education (KCPE)(Singh Sabah Primary School – Kisumu) Attained the mark of 499/700 an achievement of 71.3% and ranked 3rd in my school 1 KEY SKILLS AND COMPETENCIES ACQUIRED Leadership and Teamwork As shop manager; I played a major role in organizing and managing the outlet at Innscor Kenya ltd. I helped select the team each week and ensure that those playing turn up at the right place and time. In addition, I worked as part of a team to deliver, create and build an Association for mechanical and refrigeration expertise in Kenya. My role within the team was to take a lead as the secretary of the Association. It enhanced my ability to form relationships at all levels, and motivate and support other team members, setting objectives, and planning activities and resources, to achieve organization goals. Computing skills During my degree and relevant work experience I have acquired Working Knowledge of computer applications including Microsoft CRM, QuickBooks, Sage, and SPSS Ms Word, Excel, PowerPoint and strong IT skills, that enhanced my confidence when using information technology, with an ability to learn new applications. Communication I have gained strong communication skills during my degree course and work experience from giving presentations and participation in group work that enables me to communicate clearly and succinctly both orally and in writing and willingness to question and to listen to others. Problem Solving Studying for master’s degree which incorporates monitoring and evaluation, statistical analysis and project financing requires analytical, numerical and problem solving skills. This has enabled to evaluate and choose workable solutions to problems, desire to continuously learn and develop, and evaluate own performance, ability to enthuse and influence others by gaining their trust and support, willingness to express needs, views and feelings clearly, confidently, courteously and work with people from different social and cultural backgrounds. Interests/Activities I have participated in other sports at school, city or county level including cross-country walk, athletics, football and table tennis. I also enjoy cooking which was a significant challenge. I hold a full clean driving license. WORK HISTORY-; HEVAC Association, POSITION: COORDINATOR  Coordinates activities, resources, equipment and information of the Association  Liaise with clients to identify and define Association project requirements, scope and objectives. 2  Help prepare project proposals, timeframes, schedule and budget  Monitor and track Association progress and handle any issues that arise  Act as the point of contact and communicate Association status adequately to all participants. 2015-May, 2016; NETAFIM, POSITION: PROJECT MANAGER  Lead role in the team development and implementation of the Performance Management Plan (PMP) to track progress of the programmes and projects to ensure realization of the set objectives.  Lead role in the team in planning, monitoring and evaluation of the project activities in Kenya.  Collected, analyzed, synthesized and documented information related to project activities, impacts and successes.  Liaising with project staff and implementing partners to ensure timely and complete data collection and reporting.  Developed linkages and partnerships and Lead role in projects budgeting.  Retaining existing customer circle by ensuring ongoing customer satisfaction, trust and commitment, to maximize sales based on sales strategy.  Developed and managed a monthly progress reporting system between Amiran and financial partners.  Worked closely with Finance Specialist on Netafim project to aggressively drive the initiative. -; GILFIELD SERVICES LTD, POSITION: MARKETING EXECUTIVE  Co-ordinated and developed, marketing plans and strategies.  Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.  Communicated with target audiences and managing customer relationships.  Achieved monthly and annual sales targets as agreed with supervisor.  Promoted, and secured sales orders for company products by visiting current and potential customers.  Accomplished new business creation and maintained existing customers.  Prepared and maintained a record on sales activities and other related market activities including those on competition and advice management accordingly. 2012 to 2013; INNSCOR KENYA LTD Position: SHOP MANAGER.  Business activities: Analyzed and planned restaurant sales levels and profitability. Organized marketing activities, such as promotional events and discount schemes. Developed reports at the end of the shift/week, including staff control, resource control and sales. Created budget targets for the daily operations of the shop. 3  Front-of-house: Coordinated the entire operation of the restaurant during scheduled shifts. Managed staff and provided them with feedback. Responded to customer complaints. Organized and supervised the shifts of kitchen, waiting and cleaning staff.  Housekeeping: Maintained high standards of quality control, hygiene, and health and safety. Organised stock levels and ordering supplies. 2009 to Dec 2010: EQUITY BANK LIMITED- WESTLANDS AND MOMBASA ROAD BRANCHES: Relationship Officer  Delivered Teller functions and managed to be a top teller at corporate/ prestige section.  Participated in Opening of accounts for customers.  Performed Marketing functions on bank products (loans and operation products). Handled Alternative Business Channels., banker’s cheques and drafts transfer of funds and statement issuing.  Performed tasks of Branch marketing manager.  Performed tasks of Branch Agency manager (recruiting, training of agents).  Facilitated team building activities for branch staff.  Helped in any duty that might be assigned by the manager from time to time (clearing, salary processing, custodial services). March- May 2002: SONDU MIRIU HYDRO-POWER PROJECT: Project Officer  Analysed water chemicals.  Co-ordinated and supervised casual staff.  Analysed data and communicated development of progress reports.  Formulated and implemented pro-active and re- active activities.  Planned Administrative duties as may be assigned as from time to time by Head of Water department.  Developed new and innovative methods of uplifting the project. TRAINING AND SHORT COURSES  Microsoft CRM Certification-June,2016  Handling of Hydrocarbon refrigerants-November 2013  Gender mainstreaming-November, 2015  Amiran’s Farmers Kit December, 2015  Measure evaluation on M&E fundamentals and Malaria programs- June, 2013 4 REFEREES Eric Osinde Philip Ochieng, Joseph Muiru , Human Resource Manager Center Manager- Back Office Manager Amiran Kenya Techno Brain Ltd, Westlands Fidelity Bank Ltd P. O. Box- - P O Box- P. o. Box 66092 – 00800 Nairobi. Tel: 020 - /- -/- Cell: - Mobile:- -- philip.ocheing@technobraingro e up.com 5