Raquel B Barlao

I am the person who does not just do to her best but takes the extra mile and effort to exceed what is expected to me. I can be better than the best.

I am an expert Virtual Assistant with experience working in the e-commerce industry. I am equipped with the knowledge required to tackle any customer service-related project, Order Fulfillment, Data entry, and Administrative tasks. I am very confident with my English communication skills as it is my second language.

I can do below tasks for you:

Manage a Team of Customer Support Agents

Social Media Management (Facebook, Instagram via Hootsuite)

Product Research

Product Order Fulfillment

Product Listing - Importing products from Aliexpress to Shopify

(via Oberlo/Dropified App)

Email/ Phone support

Dispute/refund investigation

Web Research

Process Documentation

Data Entry

I am well versed in using Zendesk, Helpscout, Grasshopper, Asana, and even Social media platforms such as Facebook and Instagram.

If you are thinking about what tools I am familiar with, well here are some of them:

Oberlo

Dropified

Aliexpress

Shopify

Google Drive

Trello

Microsoft Excel/Word

Canva