Ray-an kris Odiaman

 EDUCATIONAL BACKGROUND: COLLEGE/UNIVERSITY: AMA Computer Learning Center COURSE:Computer, System, Design and Programming 2007 Graduate HIGHSCHOOL: Don Antonio de Zuzuaregui Sr. Memorial Academy2003 Graduate ELEMENTARY: Bagong Nayon I, Elementary School1999 Graduate WORK EXPERIENCES Sutherland Global Services Consultant Technical Support Lenovo Account - June 2013 up to present As a consultant we support Lenovo customers in troubleshooting hardware related Issues to their machines, this includes Laptop, All in One PC, Desktop and Tablets. Sykes Asia Inc. Technical Support Representative Centurylink Account - Inbound Feb 2011 - May 2013 Brief Description : This is a DSL account and As A Tech Support we support our Customers' in setting up their Internet Service from their Computer and to their Modem. We Troubleshoot common internet connection problems and make sure our customer is able to surf and use the internet as they please, from their computers and other devices. Convergys Sr. Customer Service Associate GMAC - Inbound Oct 2008 - Oct 2010 Brief Description: This is a Car insurance account in the US. we handle the Claims of our insured from normal damages of their vehicle up to Accident related damages.. We gather information about the vehicles involved both from our insured and 3rd party. PERSONAL INFORMATION STATUS: Single AGE: 29 BIRTH DATE: May 4, 1986 BIRTH PLACE:San Juan, Metro Manila CITIZENSHIP: Filipino REFERENCES Ma. Lourdes Delos Reyes TSR at Sykes Manuel Frances Kaine Ramos Agent at NCO Christian Paulo SonOFW