REA D. BAGALAWIS
#204 Bulacan Street., Bonifacio Corner.
Mt View Balibago Angeles City
Pampanga 2009
Email:-Mobile number:-
OBJECTIVE
A Challenging career opportunities which would help me to utilize my academic background that assist me to gain experience, employ my excellent interpersonal skills, and enable me to make a positive contribution.
Basic Information
Age: 31 Years old
Birth date: Feb 22, 1987
Place of Birth: Angeles City
Civil Status: Single
Religion: Roman Catholic
Daughter: Angelique Rein D Bagalawis
Age: 7 years old
Educational Background
1994 - 2000 Sto Rosario Elementary School
2000 – 2004 Holy Angel University
2004 - 2009 Systems Plus College Foundation
(Bachelor of Science in Nursing)
Work Experience
IQOR Philippines Inc (CSR Metropcs account): January 11, 2010 - April 04, 2014
Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.
Sutherland Global Services (Microsoft Answer Desk CSR ) June 22, 2014 - April 12, 2016 -
Job Duties: Resolve customer complaints via phone, email, mail, or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
Arvato Bertelsmann (Xbox Chat Support): May 19, 2016 - January 19, 2017
Job Duties: to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
FREELANCER (Real Estate Appointment Setter ) January 20, 2017 – May 20 2019
Job Duties: answer inbound calls from the company’s prospective and current clients or customers. Also answer any questions the client might have and set up appointments for the client to speak directly to a salesperson.
Character Reference
Clariza Condoy
AVP IQOR Philippines Inc-
Katrina Valdez
AVP Sutherland Microsoft Answer Desk-
Verder Lyn Go
AVP GFL Systems Clark-
I hereby certify that the information contained in this form is true and correct to the best of my knowledge and ability.
REA D. BAGALAWIS
