Rea Grace Lozada

Reoa Grace E. Lozada SEO Content Writer | Social Media Manager | Pinterest VA Profile I have been working as a Virtual Assistant in many digital marketing businesses for 3 years now so I am confident in my ability to perform my job well. I am passionate, detail-oriented and I always put extra effort into every work that I have. I have the initiative to do things to get the job done efficiently. I have strong analytical skills in terms of problem- solving tasks. I can go beyond and above to satisfy customers whatever channel they are in. I can help you create brand awareness through different social media channels thus accelerating your business growth. I am so excited to help your business grow by offering my services, skill and expertise in Social Media, Content Writing, Customer Service and other Administrative tasks. Contact Phone: - Email:-Facebook: Rea Grace Lozada Instagram: @rglcreatives Skype: rea lozada Pinterest: Rea Grace Lozada Educational Bachelor of Science in Biological Science West Visayas State University- Skills Customer Service Skills -good communication skills (verbal/written/interpersonal skills) - empathy/sympathy - situation evaluation - time management and flexibility - initiative skills -clear phone, email or live chat communication Virtual Assistant Skills - Internet Research - Expert in Microsoft Office, Excel, Google Docs, Spreadsheets, Powerpoint -Slack, WhatsApp, Skype, LastPass, Drop Box, Google Drive, Trello, Asana, Hootsuite -Creating Content and Uploading in Wordpress - Expert in Sabre System (Airline Industry) - Article Writing/Copywriting - Data Entry -Graphic Designs (Canva) -Social Media Marketing( Product Description and Posting) -Facebook Marketing -Instagram -LinkedIn -Pinterest -Twitter -Transcriptionist -Creative/Content Writing Work Experience Pharmacist’s Assistant Watson’s Personal Care Store Phil. Inc. Nov. 2009- May 2010 ● Developed sales strategy, enhanced multitasking and accuracy Customer Service Representative SPI CRM Jan. 2012- Sept. 2016 ● Handled Flight Bookings ● Handled Ticketing ● Handled Rebooking of Airfare Ticket ● Handled Hotel Bookings and Tour Packages ● Handled Refund of Airfare Ticket ● Handled complaint desk ● Handled special needs of passengers (inflight oxygen and stretcher, pets onboard, meal request, wheelchair, etc.) QA Analyst QA World August 2018- December 2018 Transcriptionist GoTranscript August 2018- December 2018 Social Media Marketer Memwear Company August 2018-October 2018 ● ● ● ● ● ● ● Creative Writing Data Entry( Microsoft Excel, Spreadsheets) Product Description Posting (Facebook, Twitter, LinkedIn, Pinterest) WordPress posting Tailwind/ Tailwind Tribes Pinterest Marketing(to drive traffic to a site) Shopify Store Sales Representative/ Customer Service Dropshipping Company (Artwork/Canvas Painting) October 2018-Dec. 2018 - live chat customer support - answering FAQ - tracking orders - abandoned checkouts convert into SALES - email support/marketing - updating status orders to customers - solving issues to prevent refunds Social Media Manager (Pinterest/Instagram/FB/Twitter) January 2019-present -Pinterest pinning/Creating Pinterest Graphics -Tailwind scheduling -Joining Group Boards -Joining Tailwind Tribes -Product descriptions -Affiliate Marketing -Doing Keyword and Domain Research -Creating campaigns -Doing Headline titles for landing pages -Instagram repost -Instagram IG story posting -FB/Twitter posting -Facebook posting -Facebook group management SEO Content Writer | DVM April 26, 2021-present Reference Ria Hormillosa Operations Manager SPI Global-CRM Mobile:- Holy Rose Maciado-Denila Team Leader Operations SPI Global-CRM Mobile:- Michael J. Santos Team Leader Operations SPI Global-CRM Tel : - loc 54091 Mobile:- Email:- Arlen Exconde Transcription and Lead Generation Manager QA World Mobile:- Email:- Irene Mae Gabuni Team Leader, Memwear Company- SPEEDTEST RESULT TYPING SPEEDTEST LINK | SCREENSHOT https://www.typingtest.com/result.html?acc=91&nwpm=54&gwpm=59&ncpm=273&gcp m=298&dur=60&time=60&chksum=24856&unit=wpm&kh=998&td=null&err=5&hits= 298