Rebecca Wilson

R REBECCA WILSON Chesapeake, VA- Authorized to work in the US for any employer WORK EXPERIENCE Administrative Assistant/Receptionist Howard Hanna Real Estate Services - Norfolk, VA June 2019 to Present Assists agents and office with duties and responsibilities include providing administrative support to ensure efficient operation of the office. I am also responsible for confidential and time sensitive material. Other responsibilities are : • Answer and direct phone calls • Organize and schedule meetings and appointments • Maintain contact lists • Develop and maintain a filing system • Order office supplies • Book travel arrangements • Provide general support to visitors • Provide information by answering questions and requests • Research and creates presentations • Generate reports • Handle multiple projects • Prepare and monitor invoices • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies • Carry out administrative duties such as filing, typing, copying, binding, scanning etc. • Coverage of Reception Desk • Maintain computer and manual filing systems • Handle sensitive information in a confidential manner • Reply to email, telephone or face to face enquiries • Receive, sort and distribute the mail • Coordinate repairs to office equipment • Greet and assist visitors to the office • Photocopy and print out documents on behalf of other colleagues Virtual Administrative Assistant Freelance/Self employed - Chesapeake, VA January 2013 to Present I assist businesses and entrepreneurs in tasks that they delegate to make their jobs easier as owners. As entrepreneurs, they have a lot on their workload. By having me onboard, they can trust that I am going to lighten that load for them. Tasks include email management, calendar scheduling, ghost writing, content creation, event scheduling and any other administrative task they may need to delegate. I have managed social media profiles and scheduled for entrepreneurs for 4 years now. I have made their social media appealing and engaging to their readership. I have my own marketing page as well for my blog. I have studied the workings of social medias such as Facebook Business Pages, Instagram, Pinterest and Twitter as it pertains to these businesses/ entrepreneurs to get their content seen and engaged with by their followers and readership. Team Member Kantar - Chesapeake, VA June 2013 to June 2016 Responsibilities included tracking data and providing clients with in depth information to make marketing decisions EDUCATION Bachelor's in Business Education East Carolina University - Greenville, NC September 2008 to June 2013 SKILLS • Social Media • Facebook • Wordpress • Digital Marketing • Hootsuite • Customer Service (5 years) • Customer Relations (5 years) • Excel • Graphic Design • Administrative Assistant • Clerical • Organizational Skills • Receptionist • Microsoft Word • Outlook • Scheduling • Data Entry • Microsoft Office • Marketing • Time Management • Powerpoint • Filing ASSESSMENTS Social Media — Highly Proficient May 2019 Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: https://share.indeedassessments.com/share_assignment/cthkni5tu9cnkfbs Search Engine Optimization — Proficient May 2019 Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics. Full results: https://share.indeedassessments.com/share_assignment/ixlto1fp1b7bkwon Sales Skills: Influence & Negotiation — Expert May 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/share_assignment/auaatm-zonsozka Call Center Customer Service — Expert May 2019 Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: https://share.indeedassessments.com/share_assignment/8mhzkbyijo9qa0dh Working with MS Word Documents (Intermediate) — Expert May 2019 Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_to_profile/ 3972bdc8cdab64f813e7fd229a311125eed53dc074545cb7 Problem Solving — Proficient May 2019 Analyzing relevant information when solving problems. Full results: https://share.indeedassessments.com/share_to_profile/ 601b083505ab5c1ac96c5fed70ca2b84eed53dc074545cb7 Social Media — Highly Proficient May 2019 Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: https://share.indeedassessments.com/share_to_profile/ 4ff08088e374154a6576e6a135790ac7eed53dc074545cb7 Attention to Detail — Proficient November 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_assignment/djmp9dn1hndgqlmz Receptionist — Expert November 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_assignment/cixkczltixd7ejap Scheduling — Expert December 2019 Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_to_profile/ f-e131d86344cc55a-eed53dc074545cb7 Receptionist — Expert December 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ed0e93d7ac957c4568a7bab830a87439 Administrative Assistant — Highly Proficient December 2019 Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/share_to_profile/ 68bec014854de4e523faf978fc3116edeed53dc074545cb7 Customer Focus & Orientation — Highly Proficient January 2020 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/m7lhrespn3865e6y Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.