Rechie Ratilla Sequiza

EXPERIENCE OBJECTIVE Obtain a position as a TeamPlayer in a people-oriented organization where I can maximize my experience in a challenging environment to achieve the corporate goals. SKILLS ➢ Communication ➢ Ability to work under pressure ➢ Time Management ➢ Team Work ➢ Self-Motivation ➢ Adaptability ➢ Appointment Setting ➢ Cold Calling ➢ Customer Service ➢ Lead Generation CLIENT CONCIERGE• KENDRICK REALTY •Mar 2017 – Jan 2020 Set appointment for clients who’s interested to buy a property in Florida and California with our Realtors. Nurture leads thru calls, texts and emails. VIRTUAL ASSISTANT • HEYL GROUP •SEPT 2016 - March 2017 Responsible for Calling People or Homeowners within a specific geographic area and asking them for business whether they’re interested to buy/sell their properties (CIRCLE PROSPECTING) VIRTUAL ASSISTANT • IVAS - FEB 2016 – SEPT 2016 Answer inbound calls for customers who’s interested to sell their property. Qualifies and input data on the CRM TELEMARKETING • HOMEBASED • OCT 2016 - DEC 2016 Cold calling people who wants to take advantage of Medicare Supplement Plan. APPOINTMENT SETTER • SATS • MARCH 2016 – AUG 2016 Responsible for Scheduling Technicians to service Smoke Alarms of tenants in Australia. TIER3 • CONVERGYS PHILS • MAY 2014 – MAY 2016 Tier3 Support for Time Warner Cable Business Class. Caters to Time Warner Cable Business Class Customers’ technical issues or concerns and all other concern within the scope of support as Tier3 Agent. ICM/TSR • VXI GLBAL HOLDINGS • FEB 2013 – MAY 2014 Performed tasks related to addressing billing inquiries and technical issues concerning AT&T Products and Services. Provided technical solutions mainly on television, email, internet connectivity, VOIP related issue. SALES COACH • TALKTIME TELESERVICES• FEB 2011 – OCT 2012 Responsible for selling weight loss products to American customer and later was promoted as a Sales Coach. TSR • SYNNEX CONCENTRIX • JULY 2009 – JANUARY 2011 Responsible for taking inbound calls for Linksys (CISCO) Customers. Provided technical solutions mainly on Linksys Router. Upsell Cisco products and services. ESL TUTOR• MENOGAIA CO LTD • APRIL 2007 – MARCH 2009 Taught English as a second Language to Japanese Students. CSR • ALORICA PACIFIC RIM • MAY 2006 – MARCH 2007 Performed tasks related to addressing billing inquiries to DirecTV customers. Also, responsible for taking line activation calls from technicians working for DirecTV and customer queries for DirecTV service installations and onsite repairs. ACCOUNT EXECUTIVE • GLOBAL DESTINY • SEPT 2005 – MAY 2006 Responsible for client servicing and client acquisition. Also, responsible for more practical parts of the advertising jobs including media placement and building effective advertising campaigns for clients. MARKETING OFFICER • G&G • AUGUST 2003 – AUGUST 2005 Leasing officer for NCCC Mall Davao. Responsible for bringing tenants to the mall. Supervised Marketing staff – making sure that the tasks assigned were carried out efficiently. Marketing tasks performed and supervised include, but not limited to television and radio advertisements. Event Organizer. 2 EDUCATION BACHELOR OF ARTS IN MASSCOMMUNICATION •HOLY CROSS OF DAVAO COLLEGE COURSEWORK INCLUDES : JOURNALISM, ADVERTISING, MARKETING, THEATER 3