Redeem Ricardo

My name is Redeem Ricardo. I have a strong background in administrative support, customer service, and eCommerce. I am well versed in most general administrative tasks and eCommerce platforms (such as Shopify, Etsy, eBay, and Amazon Seller Central). I've been working with clients in the US and UK for years now and my clients were always satisfied with the level of service that I provide. Some of the tasks I've done for the past year include, but are not limited to order fulfillment, order tracking, coordinating with warehouses, customer service, email management, and social media management. When it comes to customer service, I was trained in AT&T for years as a customer service representative and later on was promoted to a Subject Matter Expert therefore responding to emails, establishing customers’ needs and wants, and going beyond the extra mile is not an issue. I take the supervisor’s calls and submit my daily, weekly, and monthly deliverables. If you give me a brief overview or teach me basic procedures on how the tasks are done I will do it for you. I am a FAST learner and I do not have issues with my attendance and my line of communication is always available. If there is anything I am lacking I always exert all my efforts in improving my output until my client is satisfied.