Regina Grace G. Dollente

I have a proven track record in delivering outstanding customer experiences across various online platforms. In my previous role as a customer service representative, I gained extensive experience in handling customer inquiries, resolving complaints, and providing product information. 

I consistently received positive feedback from customers for my empathetic approach, problem-solving skills, and ability to handle challenging situations

with professionalism. Furthermore, I possess excellent communication skills, both written and verbal, which enable me to effectively interact with customers from diverse backgrounds. I am adept at active listening, understanding customer needs, and providing appropriate solutions in a timely manner. I am comfortable using multiple communication channels, including email, live chat, and phone, and I am adaptable to new technologies and tools that enhance the customer service experience.