With over 5 years of experience in Customer Service and Pharmacy Benefit Management, I have been equipped with the utmost professionalism, expertise and adaptability. I have started my Virtual Assistant career when the pandemic happened and have gained the proficiency and the appropriate skills to be a trust worthy and well-rounded virtual assistant.
Skill set/ Responsibility
Respond to emails and phone calls
Schedule meetings
Digital Marketing (Facebook, Instagram, Twitter, LinkedIn etc)
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize managers’ calendars
Perform market research
Create presentations, as assigned
Provide customer service as first point of contact