My skills are but not limited to:
Customer support via email and chat
Answering product inquiries/support tickets
Tracking, viewing, and editing orders
Issuing refunds and replacements
Order processing/Filing dispute in Aliexpress
Processing disputes in PayPal and Square
Basic graphic design with Canva
A whole lot more
The systems and apps I am proficient with are but not limited to:
Microsoft Office (especially Microsoft Excel)
Google Docs, Sheets, and Drive
Gmail
Zoom
Skype
Slack
Trello
Abhisi
Aliexpress
Wish
Shopify
DSers
Canva
Squarespace
Wordpress/Elementor
Types of businesses I have worked with:
Dropshipping
E-commerce
Business Process Outsourcing