Rene Velasquez

I want to say, customer service is my passion. With vast and solid experience in handling financial, technical and retail accounts through voice, email and chat. Exposed in handling escalated calls and a CSAT champion. Despite all these, I maintain a humble and eager to learn attitude. I recognize the importance of acquiring new knowledge and skills, which I believe will make a big impact in any organization. At the same time, with utmost joy, I am willing to share my best practices, learnings and expertise to the rest of the team.