Resy Jinky San Diego Aspa

 RESY JINKY SAN DIEGO ASPA #14 Sanville Subd. Commonwealth Quezon City, Philippines Cell Number: (- Landline Number:- Email Address:- Skype ID: jinky_0802 CAREER OBJECTIVE: To secure a position, which further utilize my abilities and at the same time realize my potential and to be a part of an environment that fosters personal and professional growth. EDUCATION: University of Santo Tomas A.B. Psychology Manila, Philippines St. Mary’s College Quezon City, Philippines SPECIAL SKILLS: Computer Literacy Microsoft Office 2007, VISTA, and higher version MSWord, Excel Powerpoint & Corel Presentation Training Sales Convention / Rallies & Sales Training Product Orientation / In House Training Basics in Selling / Special Projects Printshop Designs for brochure & leaflets Can Drive WORK EXPERIENCE: Got lot of experience in call center became an ENGLISH TEACHER, VA, CSR Account Manger, Data Entry Specialist, Admin Secretary, Trainer etc & teaching English industry. I am skilled, focused, & not dependent on others. Knowledgeable in Microsoft Office, Microsoft Outlook, Lotus Notes and Windows. I’, Optimistic,& reasonable. I work with a strong determination to meet Company’s aim & standards. OUTSOURCED QUALITY ASSURED SERVICES (Australia) CSR (1 month trial) Cold calling hiring some staffs to work remotely in the Philippines so clients in AUS can spend much less as compared to hiring someone locally. AIRCON PLUS (Australia) Account Manager Updating customers payments Training sales team in evaluating customers difficulties/satisfaction Monitoring and analyzing results for both team members and customers satisfaction SURE TELECOM/ SOLENET (TELEPHONE COMPANY) (Australia) Account Manager Handled people in my team to do accounting calls to customers and to update payments Developing and maintaining a strong network of contacts and to support relationships with key supplier decision makers Discovering and following up for new products/units as required Promoting product internally and providing recommendations on product as and when required Monitoring and analyzing results, and ensuring client inventory is adequate and their allocation levels meet company requirements Farmers Insurance (Michigan (USA) (home based) Admin Support Represents client in a professional, courteous manner. Uses client customer service program (CSC), email (LivePerson), and product management systems proficiently. For chat positions, use LivePerson chat program proficiently. Attends meetings and trainings as required to obtain new and pertinent information about the client and their products and services. Applies high quality customer service guidelines while servicing customers. Applies client and Aspire Lifestyles policies as applicable whenever interacting with customers. Meets or exceeds all program metrics as outlined in training and manuals (e.g., attendance, quality, sales, etc.). LIFE SOURCE STYLES (USA) Data Entry Specialist * Provide data entry support and analytical support to the finance team on a range of data across the business which includes style assessment * re enter & update data LEGASCA (Canada) Admin Secretary Preparing and distributing papers and documents for meetings Taking minutes Dealing with post Maintaining filing system Answering the phone and answering queries Booking rooms and travel arrangements Managing diaries and making appointments DO MY QUOTE (Australia) CSR Offer online services to clients (walk in – online), ex: Accountants, Legal, Trading etc. SMM & SEO Adbuzz Australia (home based) VA Handles customer requests on behalf of client, from home office via phone, email, and chat. Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Provides assistance to customers on site navigation, client policies, product information and all questions related to the client’s product and sales. Meets client sales target by utilizing upselling and cross-selling techniques. Bear Universe - (Australia – home based) Outbound Calls & Email Marketing Cold calling Email sending I didn’t push through anymore since the Company did not last long (trial) Chamber of Commerce - (Australia – home based) Appointment Setter Cold calling Appointment setting Lifestyle Trader/ (Australia – home based) Trading Company-Customer Service Assistant *ensure all clients are updated *inform clients about training, webinars * summits *did some data entry spreadsheet jobs -was lad off because the Company has to close down Aus CSR/Telemarketer *handled Legal, Accounting, Cleaning,….services all over Australia * responds to outbound calls re: Clients inquiries about services required * inbound calls * Did a lot of Data Entry Tasks OPTUS Inbound Sales/Customer Servic e respond to our calls or emails, mainly as existing customers, do catalog and other sales work, customer service, and help desk or technical support. meet employer standards for speed, accuracy and customer handling, mainly to keep the profits up. represent the company where it counts the most. Answer customer concerns/questions/inquiries Provide solutions thru phone/email Processing documentations Troubleshoot technical problem Answer billing concerns SST MARKETING (Homebased Job) Outbound Appointment Setting and Lead Generation, B2B, Fund Raising (Volunteers & Pledge), Market Research & Surveys, Inbound/Outbound Tele Services ,  Shipping Industry (Inbound/Outbound), Data gathering, Salesforce.com, Chat support, Home Improvement, Customer Care & Customer Service, Sales with Up Sells ,Travel Club And Timeshare ENGLISH ONLINE TEACHER in KOREA (Metel Korean English School & My Skylines) AREA OPERATION HEAD PRO AM CONSOLIDATED PLANS Report Directly to the Liaison Officer of POEA and ASIATRUST BANK to submit documents of Recruitment Agencies who transfers their Escrow Accounts TRAINOR / MARKETING SUPPORT MANAGER JARDIN DE PARADISO PROPERTIES INC. Report directly to the Chief Marketing Officer, Supervise the Marketing Support Group responsible for the following: 1. Design and Conduct Training Programs 2. Processing of Sales Associates Accreditation 3. Establish Marketing Tie-Ups with churches, religious organizations, and other civic organizations. 4. Assist the conceptualization , organization and design of sales drives, sales rallies, and other sales activities. 5. Performed other functions as assigned from time to time. EMPIRE EAST (SUNTRUST REALTY) UNIT MANAGER 1. Handled my own sales force 2. Sell Sta. Rosa Units in Laguna GLOBAL HOLIDAY TRAINOR / JUNIOR MANAGER 1. Report directly to the Branch Manager & handled Orientation as well 2. Monitor Sales Agents / weaknesses / strengths PROMERMARKE CORPORATION CHIEF OPERATING OFFICER (Marketing) 1. Organize 10 branches of Marketing people Nationwide 2. Create a Product Knowledge Module 3. Meet with the different Project Directors engaged in the same business and the proposals submitted if fundable for expansion 4. Created Sales Profile Manuals & Corporate Manuals GOLDEN DYNAMIC STAR CORPORATION VICE PRESIDENT / TRAINOR (Marketing) 1. Systematize/ counsel marketing people and analyze their selling capabilities 2. Organized 11 branches of people nationwide 3. Helps in Personnel Training FILWAY MARKETING CORPORATION SENIOR MANAGER / TRAINOR 1. Recognizes and overcomes customers objection 2. Created Training Kits/ Brochures 3. Make & impose marketing strategies/ plans 4. Handled Seminars & Exhibits/ participates in Trade Fairs HUMAN RESOURCE DEPARTMENT Dear Sir / Madame: For the past several years, I have held different job responsibilities from prestigious Companies. Both Sales, Telemarketing, Customer Service, English Tutor to different Foreigners, ONLINE AGENT, and other positions and proudly excelled from each responsibilities. If you have an opening that commensurate to my qualifications, I’d like to stress my intention in applying in your Company. But since this will be my first time (if ever) to work in your establishment, I just don’t mind working in any job or position where I can serve your Company best. Rest assured that I can give my 100% loyalty as an employee. I am very much willing to accept new changes and challenges you wish to give me. I am sure that our mutual interest will be served by speaking further, and I am convinced that a personal meeting or even a phone conversation will assure you of my ability, willingness and manageability. I look forward to meeting with you. Thank you and more power! Sincerely yours, JINKY SAN DIEGO