Social Media Management – 6 years of managing different social media platforms like Facebook, Instagram, twitter etc. Planning & adding schedule of posts, answering messages & managing paid Ads.
Customer Relationship Management (CRM) – Managing CRM software like Infusionsoft and connect all data from sales & customers. Creating campaign, email templates & adding clients tags.
Web Management – 6 years of website management, adding blogs, products & banners to the site & collecting data from the websites (Wordpress)
Calendar Management – Experienced in managing day to day appointments. I also have experience in booking clients using Zen Planner & Google Calendar.
Email & Chat Management – Receiving and answering inquiries via email & chat. Providing the necessary information requested.
Webinar set up – Setting up webinar using Zoom & GotoWebinar, including launching & recording webinars.
Project Management and Research – Conceptualized & managed several projects like setting up goals & step by step planning of strategies.
Basic Photo & Video Editing – Editing photos & videos for social media & website banner using canva & photoshop.
Administrative Tasks – Data entry, file management & creating presentations.