Reynaldo D. Valdez

My name is Reynaldo Valdez, you may call me Ray for short, I am a graduate of Information Technology (Programming). And I'm still pursuing my academic degree even though I'm doing professional works as Queue Manager from a reputable IT and shared Services company.

Hang on, even though I’m a graduate of Programming doesn’t mean I’m highly dosage with all the knowledge of the said skill. Well I haven’t practice the programming but my career directed me to much more delightful works in helping end user.

I spent much of my 10 years plus to technology and helping end user through phone, email & chat.

Here are the listed skills that I have:

-      MS Office

-      Active Directory

-      LAN & Wireless networking

-      Google Suite

-      Printer setup

-      Familiarity with Windows OS

-      Android & IOS platform

-      Hardware & Software installation

• Familiarity with remote tools

ERP Exp:

-      Connectwise

-      ITSM Remedy