RHEA M. SIMMONS
TECHNICAL SKILLS
Microsoft Programs: Word, Excel, PowerPoint,
Access, Outlook, SharePoint, Azure
CAREER SUMMARY
•
I am a flexible, innovative and
enthusiastic individual with 6
years’ experience in
administration and sales.
•
I started in customer service as an
agent for Sprint and quickly
realized my love for interacting
with customers and meeting new
people. I moved on after some
years to Home Advisor, where I
started as a Media Sales Associate
and got promoted quickly to a
Training Assistant.
•
After 3 ½ years I decided to
become a Freelancer offering my
expertise to the online world. This
gave me the opportunity to work
remotely and help my clients build
their businesses.
Accounting & CRM: QuickBooks, Zoho, Insightly,
Hubspot and Salesforce, FreshBooks, Wave
Social Media Management: Hootsuite, Planoly,
Buffer, MeetEdgar, SproutSocial PromoReplublic
Design: Adobe Spark, Photoshop, Canva,
PicMonkey, Ipiccy,Crello.
Other: Google Apps, Basecamp, Asana, Trello,
Mailchimp, Google Calendar, Zendesk, WordPress,
Slack, LastPass
Operating Systems: Unix, Linux, Windows, Mac
OS X, iOS, Android
EXPERIENCE
Part- Time Virtual Assistant | Lotus Pond Entertainment /
Los Angeles Apparel| 2017 - Present
-Provide Administrative Support
-Travel Management
-Meeting Arrangements
-Email Support
-Other tasks as assigned-Media Sales Associate | Home Advisor/ Felix | 2014 -2017
-Assisting with training material, preparation and
helping new associates.
-After sale support
-Cold calling potential customers
-Email Support
-Prospecting
-
http://rhea-simmons.strikingly.com/
SKILLS
Call Centre Agent | Sprint | 2012 -2014
-Assisting with training material, preparation and
helping new associates.
- Processing orders
-After sale support
-Cold calling potential customers
-Email Support
-Prospecting
EDUCATION
Associate’s Degree
Business Administration | 2010 | Quincy College
Google AdWords and Analytics Certification 2017
Google Digital Marketing Course- Certified 2017
Saylor Academy - Introduction to Computer Science I 2016
Class Central Online – Digital Marketing 2015
Email management
Database management
Data entry
Presentations / Proposals/Quotes
Payments and Invoicing
File management
WordPress Website creation
Customer Service and Live chat support
Digital Marketing
Basic Graphic Design
Social Media Management
Travel arrangements and vacation planning
Among others
