WORK EXPERIENCE
LEAD RECRUITER
Jobtracks (Staffing firm)
June 2020 to Present
Job posting | Sourcing talents
Interviewing & Screening candidates
Negotiating offers
Coordinating with sales, clients, and
candidates
Mentoring | Task delegation
Training
RHODERICK CHAN
RECRUITER | ACCOUNT
MANAGER
www.linkedin.com/in/rhoderick-chan--
SKILLS
Full-cycle recruitment
Account management
Mentoring & Task delegation
E-Commerce
Negotiating & Closing deals
Debt Collection
Customer Service Oriented
SOFTWARE | APPLICATION
CRM: HubSpot, Salesforce,
Jobdiva, Mojo dialer
Sourcing platforms: Linkedin
Recruiter | Sales Navigator,
Indeed, Zip Recruiter, Monster,
Careerbuilder
E-Commerce: Shopify, FB Ads,
Content making, OrderTracking
CUSTOMER LOYALTY SPECIALIST
Balsam brand (E-Commerce)
Sept 2019 to Dec 2019 (Temp Role)
Chat & Email support
Order tracking
Order fulfillment
Warranty concerns
ACCOUNT MANAGER
Rent 2 Own Cars Brisbane
Mar 2018 to Jun 2020
Overall shop management
Debt collection via phone, text & email
Towing & Car repossession
Warranty concerns
PHONE BANKING SUPPORT
Hinduja Global Solutions (AMEX)
Jul 2014 to Mar 2018
Assisting credit card holders via phone
Dispute & Fraud charges
Line of credit Increase request
Payment reconciliation
Cross selling
EDUCATION
Bachelor of Science in E-Commerce
Centro Escolar University
