Over the last 8 years I am dedicated and enthusiastic professional with experience in Team Lead, Escalation, Customer Service & Technical Support field.
Consistently receive outstanding feedback for workshops and co leaders. Proven expertise in establishing rapport and building trust with clients, co- workers and customers.
Respected and self‐motivated professional with more than 8 of experience managing multiple projects simultaneously. Extensive experience managing large‐scale projects from the requirements gathering phase to completion. Highly skilled in tracking details, communicating deadlines. Ability and interest in learning and incorporating new technology.