Ricco Ruel Caralos

RICCO RUEL CARALOS VIRTUAL ASSISTANT Matina, Davao City, Philippines-- CAREER OVERVIEW A Result-driven and Experienced Virtual Assistant specializing in Administrative Support and Customer Service CERTIFICATIONS EXPERIENCES Surge Marketplace Masterclass VA Course I 2023 Inside Sales Agent (ISA) Marker Real Estate I June 2023 – January 15, 2024 Keisen Center International Six Sigma Green Belt Certified I 2016 Qualfon Dumaguete Leadership and Performance Awards SKILLS General Virtual Assistant Real Estate VA Administrative and Customer Service Support Data Entry Social Media Manager REFERENCES Daniel Turner Director | TekCall Pty Ltd - Grace Locsin CEO I Surge Marketplace- Lara Zapatos Marker Real Estate- Initial contact, Appointment Setting and follow-Up with leads Service & Sales Support Tek Call I July 2022 – May 29,2023 Service and Sales support to staff and clients Making and receiving calls to new and existing clients Assist with marketing tasks Plan and schedule meetings and appointments Outbound Caller/Project Manager TaskBullet | July 2019 – June 2022 Outgoing/cold calling for possible clients/leads through the list provided Provides support to primaries in relaying any possible Hot/Warm Leads Operations Supervisor Qualfon | April 2014 - July 2019 Adheres to corporate and client policies, procedures, and guidelines Meets or exceeds goals and objectives Provides support, motivates, and mentors agents for honing skills