Rick Benjamin Cruz

Highly adaptable and performance-driven professional with 5+ years of combined in ACCOUNT MANAGEMENT, VIRTUAL ASSISTANT, DATA & REPORTING ANALYST, CUSTOMER SERVICE experience in a metric-based environment. Well-versed in reporting, data management, and process documentation using Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms, etc.), Excel, Zendesk.

Working comfortably with others and gaining their confidence with the ability to communicate clearly and effectively at all levels. A fast learner with fresh and positive approaches to new problems.

I'm currently working as an Account Manager but I can also help you with the following:

1. ACCOUNT MANAGEMENT

Communications, Reports, Appraisal, Hiring, Management

2. TRAINING AND COACHING NEEDS

Training and Coaching on General Administrative, Social Media Management, Lead Generation, Process Documentation, etc.

3. OFFICE MANAGEMENT

Hiring, Team Leading, Personnel Management, Facilitation & Evaluation.

4. SOCIAL MEDIA MANAGEMENT

Facebook, Facebook Page, YouTube, Hootsuite, Instagram, Twitter

Feel free to contact me! It'll be an honor to serve you!

Blessings,

Rick