Ritika Singh

Curriculum Vitae RITIKASINGH B-1/16 Agarwal girls pg kapoorthala mahanagar extension near E-Park Lucknow-226024 Email:-Contact No- CAREER OBJECTIVES I aspire to grow with the organization, contributing my knowledge, expertise, administrative and interpersonal skills in the quest for success and sustained progress.Seeking entry-level position in your institution where I can utilize my sound knowledge of commerce, communication, and administrative skills to boost productivity and enhance efficiency of the organization. STRENGTHS To achieve excellence in my expertise, something which is built in my inner-self are following; • Self-motivation, initiative with a high level ofenergy. • Excellent verbal and written communication skills. • Decision making, critical thinking, organizing andplanning. • Patience. • Tolerant. • Hard working and quick learner. • Flexible to different situations. And some characters which make me different in my job from others; ● Zealous ● Result oriented ● Earnest ● Team facilitator ● Ability to deal with people diplomatically EDUCATIONALQUALIFICATION. • Bachelor of Science (B.sc),Deen Dayal Upadhyay UniversityGorakhpur B.sc from DDU, Gorakhpur with academic record in the session of- ● Intermediate from a premium institute of Central Government with a good Academic record in session- from UPboard. ● HighSchool from a premium institute of Central Government with a good Academic record in session- from UP board. CURRENT POSITION & EXPERIENCE • I have worked in St.Mary Convent School Deoria (Gorakhpur) as a Teacher of Higher classes from 2 April 2016 to 27 March2018. • I have worked at DSA Authorized channel partners with HDFC Bank Hazratganj Lucknow as a COORDINATOR in Credit card department from Apr 2018 to march 2020. • I have 6 months of work experience as a Client Relationship Manager with Reliance Nippon Life Insurance. • Currently doing an online part time job as a Data entry operator in a reputed company. Skills: > Certified data entry operator. > Good in web designing. JOBDESCRIPTION Duties andresponsibilities of a coordinator include communicating with bothclients andteam members,processing and filing invoices and answering questions from customers. As a whole and sole responsibilities of a senior executive ,I also engage myself at place of backend in the case of absentee of anyone or more requirements. Ability to effectively communicate via phone, email and other medium of social networking, ensuring that all Administrative Assistant duties are completed accurately and delivered with quality satisfaction in a timely manner. Specifications • Handling overall branchoperation. • Escalating issues to concerned department related to the queries ofcustomers. • In the absence of seniors I also trained to new employees and supervised. • Handling issues and queries ofcustomers. • Handling grievance between customers and staff in caserequire. • Maintaining and updating the data entry of all the log infiles. ACHIEVEMENTS - Best Discipline student of Navjeevan award in Nov, 2014 by Navjeevan Mission School -Bagged 2ndprize at district level chess competition in 2014. -Best senior sales executive award for target achievement by HDFC Bank Ltd. In 2019 PERSONAL DETAILS Name Date of Birth Father’s Name Mother’s Name Nationality Sex :Ritika Singh : 02 March 1999 : Mr. Tripuresh Singh : Mrs.Neelam Singh : Indian :Female Marital Status :Single Language Know :Hindi & English Hobbies : Chess, Music Permanent Address :H.No- 69 Gaura Jainagar, Barhaj (Deoria) Uttar Pradesh DECLARATION: I hereby declare that information given above is true to the best of my knowledge. (Ritika Singh)