RIZZA LABAN DESUASIDO
Duraville Homes Ampid San Mateo Rizal,
Philippines, 1850
- / --
Summary
Senior croupier with 6 years of experience in handling and supervising casino table
games providing memorable experiences to guests, good at communications, handling
customer inquiries and complaints. Actively seeking a customer service role in hospitality
industry where I can utilize my education and experience to add immediate value to an
organization.
Education
June 2007 - April 2011
Far Eastern University, Manila
Bachelor of Science in Commerce Major in Tourism Management
June 2003 - March 2007
St. Matthew College
High School
Experience
September 2013 - September 2019
Resorts World (Genting Malaysia Berhad), Senior Croupier
Supervise gaming operations and personnel in an assigned area.
Circulate among tables and observe operations.
Ensure that stations and games are covered for each shift.
Explain and interpret operating rules of house to patrons.
Perform paperwork required for monetary transactions.
Game Skills: Roulette, Blackjack, Pontoon, Texas Hold’em Poker, Caribbean
Stud Poker, Three Card Poker, Sicbo, Money Wheel, Dice Games, and ETGs.
August 2011 – January 2013
Tokyo Tokyo, Management Trainee
Assists the Restaurant Management Team in handling a day to day restaurant
operations.
Leads and coaches Restaurant Team Members in daily functions.
Provides leadership for responses to in-stores emergencies or challenges.
Taking detailed notes and liaising with Managers, Supervisors, and other senior
staff.
Do the shift schedules for restaurant team members.
Skills
Computer Literate and Proficient in MSO
Flexible and Motivated
Timely and Organize
Fast Learner
Personal Data
Date of Birth:
Age:
Civil Status:
Novermber 14, 1989
30
Single
Character Reference
Mr. Kester Allan Avellana
Senior Croupier
Resorts World Genting (Genting Malaysia Berhad)
Contact no. -
Mr. Melvin Teoh Kuan Qin
Casino Gaming Supervisor
Resorts World Genting (Genting Malaysia Berhad)
Contact no. -
Mr. Robert Christian Gajudo
Solutions Architect
Solvento Philippines Inc.
Contact no. -
