RIZZA RITZ TALADUA YUMANG
Address : B45 L10 PH2 Deca Homes Indangan, Davao City Philippines
Mobile : -
Email Address: -
POSITION APPLIED: CUSTOMER SERVICE / VIRTUAL ASSISTANT
OBJECTIVE
Dedicated and motivated individual with over 5 years of experience in customer service seeking employment with a company where I can use my skills and knowledge to help the company meet and surpass its goals.
SKILLS AND ABILITIES
Fluent in English
Leadership/Management skills
Good Inter-personal Relation Skills
Problem Solving
Web researcher
Highly Organized
Reliable
Excellent typing skills
Hard-working and can work productively even under pressure
Teamwork
Open minded
Multitasking
Creativity
EMPLOYMENT BACKGROUND
HFT INC
Senior Operator-Supervisor
March 03, 2011 – up to present
Job Description:
Supervise and motivates new hires
Updating of Membership Accounts
Accept inbound calls and taking credit card payments
Handles customers queries, complaints and needs
Escalating unresolved problems
Social media management
Encoding daily report sheets and monitoring sheets
Record confidential information to the data base
Transfer live calls to the line
Web researcher
EDUCATIONAL BACKGROUND
Bachelor of Science in Nursing, March 2010
Davao Doctors College, Davao City, Philippines
PERSONAL INFORMATION
Date of Birth :June 06, 1989
Civil Status :Single
Citizenship :Filipino
Date of Joining : Can join immediately
