Rizzalie Lonesto

I am just starting my freelancing career, but I am hardly a newbie in customer service with more than 3 years in experience. I am confident that my knowlede in live chat, email handling, social media management, tracking orders and my precise attention to details would make me an asset to the team.

I have also worked as a backend customer support agent on an e-commerce business before where I'm responsible for handling email enquries, replying to the comments and enquiries on social media e.g. Facebook and Instagram, tracking orders via UPS, 17track and Falcon express, and live chat on messenger and DMs regarding their orders.