ROCHANNA MARIE G. DE GUZMAN
119 Kabulusan #2, Caloocan City, Philippines
Contact Details: --
CAREER OBJECTIVES:
I am an experienced Media Practitioner for Television Production particularly in writing and in research; trained as a Back Office Data Analyst and Customer Service Representative.I am currently practicing administrative operations specifically in Office Management. I am seeking for career associated with media or corporate business.
EDUCATIONAL ATTAINMENT:
La Consolacion College Manila
Bachelor of Arts in Mass Communication
Major in Broadcasting
June 2005- March 2009
International English Language Test System (IELTS)
Band 7 Passer
WORK EXPERIENCES/ CAREER TRAININGS:
Administrative Manager (Admin-HR)
Bitag Media Unlimited Inc.
September 2017 – May 2018
Responsibilities:
Managing the Admin Department
Writing and disseminating business related information (Memorandum, Notices, etc.)
Managing release and orders of office supplies / Maintaining orderliness of different offices
Scheduling and facilitating meetings
Managing business related permits and certificates
Managing employee records / Employee related issues
Initial screening and interview for new applicants / Orientation for new employees
Product Center Manager
Divergent Concepts Marketing Inc.
September 2017 – May 2018
Responsibilities:
Managing store and supplies
Checking and creating sales invoice and reports
Coordinating with the client liaison officer
Preparing marketing collaterals
Resolving customers issues or concerns
Data Research/ Analyst
Istaff Solutions Inc. (Zozi.com)
August 2015 - April 5, 2017
Responsibilities:
Researching data on internet for a specific merchant/company
Data analysis, verification and management
Production Staff (Freelance)
Shoestring Inc.
October 2014- April 2015
Responsibilities:
Admin Duties (Faxing, Printing, E-mailing,Photocopying)
Equipment and Service booking
Handling Production Funds (Liquidations)
Assisting the team for meetings (setting the venue, preparing food and other materials/equipment needed)
Post production tasks etc. (Editing, Transmitting materials)
Customer Service Representative
IConnect Convergence (BPO) ABS-CBN Inc.
Sky Cable- Billing and Inquiry Department
May 2014- August 2014
Responsibilities:
- Answering after sales inquiries (concerns regarding billing technical related)
- Processing of service requests
- Troubleshooting technical concerns
Researcher / Segment Producer
ABC Development Corporation- TV5
Program Titles: Crime Klasik, Bilang Tao, Journo, and Reaksyon
December 2011 - June 2013
Responsibilities:
Admin Duties (Printing,Faxing,E-mailing,Photocopying,Writing Business Letters)
Gathering data/research materials
booking of meetings and interviews
coordinating with private and government offices
writing and submitting letters and proposals
writing scripts and treatment or concepts
shooting segments (interviewing resource persons/ case studies)
pre editing/transcribing audio-video materials
Handling Shooting Funds (Liquidations)
Researcher/ Junior Segment Producer
BST Tri- Media Productions
Program Title: BITAG
June 2009- December 2010
Responsibilities:
Admin Duties (Printing,Faxing,E-mailing,Photocopying,Writing Business Letters)
Gathering data/research materials
Assisting phone in and walk in complainants
Data researching, compiling documents (legal-non legal)
Scheduling meetings and interviews
Writing business letters, proposals, and scripts
Coordinating with private and government offices
Interviewing resource persons/ case studies
Pre editing audio-video materials, dubbing materials
Trainee Agent
Agent Foundation Training Program (Basic Agent Training for Customer Representative)
TeleDevelopment Services (BPO)
May 2009
ADDITIONAL SKILLS AND INTERESTS:
Computer literate
Writing (print/TV/corporate)
Social Media Enthusiast
Basic videography and photography
Stage/ Theatre managing and performing
Events hosting/ Organizing
Communication and Customer Management Skills
PERSONAL INFORMATION:
Age: 29 years old Birthdate: April 26, 1989
Sex: FemaleCivil Status: Single
Height: 5”4 in. Weight: 150lbs.
Citizenship: FilipinoLanguages Spoken:Filipino and English
Passport No.: P-APassport Validity:September 29, 2021
CHARACTER REFERENCES:
Mr. Lawrence Lee
Executive Producer
BMUI/BMN-
Ms. Antonette Doce
Brand New Media -/-
