Concepcion, Rocogail N.
#0011 Rose St Brgy San Isidro, Cainta Rizal
Tel:-(Home),- mobile :-/-
Email Add:-Resume Summary
Previous Position
Technical Support at Convergys Eastwood libis Quezon City Oct 19 2015-Dec 5,2016
Home Based Call Center Agent at Near Shore, Boca Raton Fl,US June 2014 – Aug 2015
Outbound call center agent at Linkpro Solutions ( May 2013 – May 2014)
Outbound call center agent at Ecybertron, lingayen Pangasinan ( Oct 2012 – April 2013)
Directory Assistant Agent in EPerformax Contact Centers & BPO (Apr 2008 - June 2008)
Highest Education : Bachelor's/College Degree in Nursing
Employment History
Feb 2002 - Feb 2005
1. Nelten entertainment
Position Title (Level) : talent coordinator
Specialization
: Entertainment/Performing Arts
Role
: Others
Industry
: Entertainment / Media
2. EPerformax Contact Centers & BPO
Position Title (Level) : Directory Assistant Agent
Specialization
: Customer Service
Role
: Customer Service
3. Ecybertron
Position Title (Level) : Outbound Call Center Agent
Specialization
: Sales
Role
: Sales
4. Linkpro Solutions
Position Title (Level) : Outbound Call Center Agent
Specialization
: Sales
Role
: Sales/TL
5. Home Based Call Center Agent at Near Shore, Boca Raton Fl,US
Position Title (Level) : Outbound Call Center Agent
Specialization
: Sales/Insurance
Role
: Sales/Closer
Educational Background
Graduation Date: 2011
Bachelor's/College Degree of Nursing
Major
: BSN
Institute/University : University of Perpetual Help System-Dalta
Graduation Date: 2008
Vocational Diploma / Short Course Certificate of
Major
: Intonation, Ennunciation and Diction/Call Center Agent
Institute/University : Tesda, Philippines
Personal Particulars & Preferences
Date of Birth
Nationality
Gender
Availability
: 12 March 1978
: Philippines
: Female
: Immediately after notice
Additional Info
* Agent foundation training program
*Diction, intonation and enunciation training program
*Alltel product training verizon business