Rodrigo Salinas

Rodrigo Salinas Santander Resume CONTACT INFORMATION 415 W. Redd Road, appt 13A El Paso, TX, 79932 --PERSONAL INFORMATION Sex Male Marital Status Separated PERSONAL PROFILE Experienced general manager with sales, customer service, quality, information technology, and business administration skills. Confident, reliable, dependable, and persuasive team-builder, supporting team effort to produce long-term sustainable development. Persistent and flexible approach to the mutually beneficial achievement of business plans and personal goals of staff, suppliers and customers. Bi-lingual & bi-cultural Highly Technical savvy in matters on networking, Information systems, VOIP (voice over IP), and Linux. EXPERIENCE Over 10 years of proven experience in Customer Service, manufacturing, logistics, sales, purchasing, marketing, and information systems. Established, coordinated, and implemented quality system and safety procedures to meet regulatory requirements, customer expectations, and company goals. Coordinated a multi-month sales effort that doubled the company's revenues and successfully transferring a customer’s operation near our own. Established, coordinated, and implemented statistical process controls, maintenance programs, production plans, training matrices and manpower utilization plans. Participated in preparing, reviewing and evaluating company budgets, strategies, objectives, and costs evaluations Designed and built an industrial automated tapping production line utilizing, PLC, and solid works software, as well as the design and construction of several electroplating lines, including structures, flow, filter systems, tanks, linings, racks, barrels, and dryer systems. Managed a full-service metal finishing facility that included zinc, tin, nickel, and copper plating powder coat, wet paint operations and some salt-based heat treatment. Planned and executed and managed the implementation of the corporation's new IT infrastructure, including complete build of Wireless connectivity to a remote plant as well as our internally built Asterisk PBX system, Linux servers, routers, utilization of open source software, and, remote connectivity to systems and voice to off-site assets. I have not worked with SAP, however I am knowledgeable with other MRP & ERP software, the functionality is similar as are the business processes. Currently familiar with MFGPRO/QAD MRP 1 12.2015 – 04.2019 Lear Corporation Automotive Trim Customer Service Analyst Customer Service analyst. Worked with production and Customers, utilized, 830 & 862 releases as well as vendor reports to protect customer’s production. I am Lear’s main contact with several customers, mostly Lear plants that deliver directly to GM and Mercedes. Internally, I prioritize requirements, both production and procurement. I also am responsible for the shipment of items to customers, be these regular shipments or expedited shipments. 08.2015 – 12.2015 Lear Corporation Automotive Trim Supplier Releasing Setup new part numbers, Safeties Report, send releases to suppliers, Associated parts numbers to spot buys 04.2012 – 03.2014 Remesa Auto Partes Re-Manufactura de Partes Automotrices Gerente Operaciones Created an in house invoicing system and a database connected website. SEO duties to maximize site visitors and advertising expenditure via google search engine ads. Procured and oversaw a Fuel Pump Remanufacturing Division. 07.2010 - 02.2011 Owner Operator Movers Canadian Moving Company Operations Manager Tasked with the location and evaluation of prospective candidates to service Canadian customers. Created procedures for business call flow. Digium SwitchVox VOIP PBX Administrator and lead telephone customer service agent, sourced, interviewed and hired new agents for the Mexico call center. 01.2008 - 07.2009 Eisenbaum Mexicana, S. A dé .C.V. Electroplating and Powder Coating Plant Manager Designed and installed a small powder coat line, fulfilling the requirements of current electroplating customers and effectively increased current sales with current customers. Designed and implemented a new aluminum anodizing line, again increasing sales with existing customers. Located, sourced, approved vendors and implemented process flows, maintenance schedule, and control parameters for new lines. General Supervision of the following departments: purchasing, sales, operations, information technology, customer service & accounting. Implemented a cost reduction program, as well as a downsizing of the labor force to reflect market conditions. 03.2004 – 12.2007 Hirasaka de Mexico, S.A. de C.V. Electroplating and Plastic Injection Molding Plant Manager Purchased, moved, installed, & operated a plastic injection molding company with over 40 plastic injection molding machines and over 150 employees, negotiated a labor strike with the local labor board authorities and the local union. Moved an electroplating facility to a new location, designed the work flow, cranes, superstructure, and installation of new plating lines. 2 Implemented a new IT infrastructure utilizing Linux desktops and servers, excluding certain clients that were required to stay with windows XP, because of certain software requirements, such clients were to be moved to either virtual machines or remote desktop connections in the future, extensive use of Open source software. Installed and implemented a home built asterisk PBX IP phone system, with integrated voice-mail and remote locations. Implemented an Open source MRP system. Achieved ISO 9000:2000 Certification Supervised Quality, Maintenance, Production, logistics, materials, purchasing, customer service, and accounting. 05.2000 – 03.2004 Industrial de Recubrimientos Metalicos, S.A. de C.V. Electroplating & Metal Finishing Operations Manager Aided in the implementation of a ISO 9000 Compliant quality system, writing most of the procedures, work orders, employee descriptions, quality manual, and designed a database to keep control of FMEA's, PPAP's, and Corrective actions. Implemented SPC across all metal finishing work centers, implemented maintenance schedule, production plans, training matrices, resource allocation programs, design and installation of new production lines. 06.1999 – 09.2000 Electroacabados y Servicios Industriales, S.A. de C.V. Electroplating & Metal Finishing Customer Service Manager Identified prospective out of town customers aiding their decision to relocate several manufacturing plants from Florida and Georgia to Juarez, Mexico. Implemented a Marketing strategy and developed a warehousing system to facilitate lot control, implemented a very skinny CRM system to allow the relevant managers, within the organization to be made aware of situations and conversations with each customer. 05.1997 – 07.1999 Maquinorte, S.A. de C.V. Electroplating & Metal Finishing Materials & Purchasing Manager I was responsible for purchasing both MRO and direct materials, all company purchasing was either directly purchased by me or it was approved by me. I was in charge of the materials warehouse as well as the maintenance warehouse, and most importantly I was in charge of the product delivery cycle, from work in progress to full delivery to our customers. 05.1996 – 05.1997 Ethicon Endo Surgery Medical Surgery Equipment IT Sub-Administrator As the network sub-administrator, I recommended hardware purchases, implemented a server and desktop backup schedule, managed the help desk, installed network wiring, and gave basic software training lessons in the use of Microsoft office, email, Internet and our corporate network policy. 01.1995 – 05.1996 Maquinorte, S.A. de C.V. Electroplating & Metal Finishing IT Sub-Administrator Designed company website, installed companywide Internet access, managed the help desk, installed network Wiring (coaxial at the time), basic installation and diagnostic of company pc's and servers. 06.1993 – 12.1994 Maquinorte, S.A. de C.V. Electroplating & Metal Finishing Executive Assistant Basic duties included taking minutes of meetings, helping out with the accounting department, aiding logistics, and customs, dealing with employee complaints, scheduling and as a general delivery courier. 3 Education UTCJ Universidad Tecnológica de Ciudad Juárez Ciudad Juárez, Chih MECATRÓNICA AREA SISTEMAS DE MANUFACTURA FLEXIBLE University Of Phoenix Santa Teresa, NM, USA Business Information Systems University of Texas at El Paso El Paso, TX, USA Business Administration 09.1989 – 07.1992 Coronado High School El Paso, TX, USA TECHNICAL SKILLS Certified SolidWorks Associate Certificate C-B2BM867UJ2 You can check the validity of this certificate online at: https://3dexperience.virtualtester.com/#certvalidate Powder Coating, wet paint, electroplating. Windows, MacOS, and Linux operating systems, MS Office and OpenOffice productivity suites, AutoCad, SolidWorks CAD systems, Adobe InDesign, Illustrator, Photoshop, Inkscape, and Scribus design software. Linux server administration, including mail, web, ftp, SSH, PHP, MySQL, groupware and CRM & ERP suites. Filemaker databases. Visio, Asterisk PBX, VOIP, Virtual Private Networks, Routers, & NAS systems. LANGUAGES Spanish & English both native (BULATS level C1) 4