Rolando B. Sabarillo Jr.

Sabarillo, Rolando Jr. B. #402 Ilang-Ilang, Guiguinto Bulacan Mobile Number:- Email Address - OBJECTIVES To obtain a position as a team-player in a people-oriented organization where I can apply and maximize my past experiences in a challenging environment to achieve my goals. Personal Data Age:31 Date of Birth:November 3, 1985 Place of Birth:Quezon City Gender:Male Civil Status:Single Height:5’9 Weight:63.64 kg Nationality:Filipino Religion:Catholic PROFESSIONAL SKILLS Microsoft Windows Data Entry Computer Proficiency/ Microsoft Office Excellent Organizational Skills (Filing/Editing) Office Procedures Typing (55+ wpm) Writing Skills (80wpm) Management Skills Strong Customer Relations Skills EDUCATIONAL BACKGROUND Tertiary Education Computer Science Asian Institute of Computer Studies Regalado Fairview Quezon City Year graduated: 2006 ­­Employment History: ACE HARDWARE CUBAO Sm Cubao May 2006 –Sept. 2006 Stocks shelves, counters, or tables with merchandise. Sets up advertising displays or arranges merchandise on counters or tables to promote sales. Stamps, marks, or tags price on merchandise. Obtains merchandise requested by customer or receives merchandise selected by customer. Answers customer's questions concerning location, price, and use of merchandise. Totals price and tax on merchandise purchased by customer, using paper and pencil, cash register, or calculator, to determine bill. Removes and records the amount of cash in register at end of shift. Calculate sales discount to determine price. Keep record of sales, prepare inventory of stock, or order merchandise. Office Staff R G MERCHANDISE (REBISCO) August 2007 – Aug. 2012 Creating and maintaining office documents such as invoices, reports, data sheets Overall office keeping Interaction with clients and customers. Coordinate HR functions activities with HR Manager, including employee recognition programs, company events, etc. Oversee ordering and maintenance of office supplies and forms Create and maintain spreadsheets for (not limited to) tracking data for the following areas: payroll, uniform, gate access card recipients, invoices, attendance, etc.,, Support development and preparation of work product (weekly reports, presentations, etc) Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers. Perform other duties as assigned TECHNICAL SUPPORT REPRESENTATIVE CONCENTRIX December 2013 – September 2016 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues Accurately process and record call transactions using a computer and designated tracking software Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business Follow up and make scheduled call backs to customers where necessary. Stay current with system information, changes and updates CHARACTER REFERENCES Furnish upon request... I hereby and respectfully declare that the above information are true and correct to the best of my knowledge and belief. ____________________________ ROLANDO B. SABARILLO JR Applicant