Romel A. Manga Jr.

Are you looking for a customer service rockstar? Do you want someone who could improve the rating of your customer service?

For more than 2 years, I worked in the call center industry and supported through all channels ( email, chat, call ).

I pride myself on being extremely professional and a person with integrity. I possess excellent communication skills, I'm personable and I love learning new stuff that would challenge my skills.

Here are the different areas that I have experience in:

-Customer Service

-Technical Support

-Documentation / Reports

-Email writing

-Social Media moderator

-Troubleshooting

-Scheduling / Booking

-MS tools

-Zendesk

-Google Docs/Drive/Spreadsheets

Do you have any questions for me?