I am a Client/Customer support expert with 15 years of experience in the industry.
– Managed and led teams of customer service officers and account managers be it in a remote set-up or in an office-based working environment.
– Consistently accomplished high results in productivity, efficiency, and quality for all of the departments and teams under my supervision.
– Established dynamic workflow processes and sensible metrics, while maintaining a strict personal work ethic.
LinkedIn profile here: https://ph.linkedin.com/in/ronald-fernandez-55635413