Ronald Munsay

Hi, my name is Ronald 34 years old. I have been a customer service representative for more than 4 years. I have handled Phone, live chat, and email support. Resolving members' concerns in a timely manner making sure that members' issues will be resolved in the first contact.

I have experience as an appointment setter for more than 3 years. I am calling individuals looking for a job to be an insurance sales agent or Sales Manager. I qualify the leads and schedule appointments with the Insurance manager available in the area.

My previous job was as a General virtual assistant my main role is cold calling seniors to qualify them if they qualified for Medicare or Life Insurance if they are qualified, I will live to transfer the lead to our insurance sales agent. I also handle administrative tasks gather information from the Insurance Carriers and schedule meetings via google meet.

If you are looking for an experienced Customer service representative, Cold caller, Appointment setter, and General Virtual Assistant I have the experience for this role. I am a fast learner, coachable, and willing to learn new things.