ROSALYN
MATEO
FREELANCE CUSTOMER
SERVICE REPRESENTATIVE
PERSONAL
PROFILE
I am a Customer service
Reprisentative and fraud
analyst Seeking
opportunities in an
organization where
excellent work
culture,personal
development and client
relations are part of the
vision mission and
goals,and be part of the
company that I can
aquired my skills and
learning experiences to
effectively apply them in a
client based job.
CONTACT
165 San Isidro Sr.
Hagonoy Bulacan
freelance email.-m-
SKILLS
The ability to work under pressure.
The ability to follow instructions and
delivered in a committed time.
Has a great communication and
networking skills.
WORK EXPERIENCE
CUSTOMER SERVICE AND SALES REPRISENTATIVE TRANSCOM ASIA
ORTIGAS -JANUARY 23,2016 TO DECEMBER 6,2016
Handled inbound calls for logistic company
Answering inquiries about thier
packages,tracking their packages.
Prepared presentations for prospective clients
CUSTOMER SERVICE REPRISENTATIVE/FRAUD
ANALYST
COVERGYS MAKATI (CVG1)
FROM DECEMBER 02,2014 TO JANUARY 03 2016
@belindaolsen
EDUCATION
BACHELOR OF SCIENCE
IN COMPUTER SCIENCE
(UNDERGRADUATE)COM
PLETED 18 UNITS yr.2000
PHILIPPINE CHRISTIAN
UNIVERSITY
Handled inbound and outbound calls
Conducting Investagations for debit card and
credit card of the client.
Prepared presentations for prospective clients
Handled marketing communications
