Roselyn Palermo

● Attracts potential customers by answering product and service questions; suggesting information about other products and services.

● Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

● Maintains financial accounts by processing customer adjustments.

● Recommends potential products or services to management by collecting customer information and analyzing customer needs.

● Prepares product or service reports by collecting and analyzing customer information.

● Contributes to team effort by accomplishing related results as needed.

● Helping/working towards updating the website