Roselyn Punzalan

R O S E L Y N P U N Z A L A N VIRTUAL ASSISTANT ABOUT ME Hard-working and self-motivated virtual assistant with experience in research, record keeping, and various personal assistance tasks. Able to focus on work without the need for supervision. EDUCATION BATAAN PENINSULA STATE UNIVERSITY 2011 - 2015 | BS in Business Administration - Marketing Management PABLO ROMAN NATIONAL HIGH SCHOOL- | Specialized with Media Arts EXPERIENCE TECHNICAL SKILLS 2018 - 2021 Conflict Resolution Excellent Communication Skills Troubleshooting Service and Support Strong Work Ethic Great Attention to Detail Finance and Accounting Microsoft Office & Google Drive Apps Branch Cashier JMC Bataan Lending Investor Corp. ·Accountable for error-free cash register operations, payment processing, and interactions with customers. ·Centralized monitoring for collection, releasing of loans and handling petty cash. ·Handling the customer’s loan application. ·Handling Customer Inquiries &/or concerns. CONTACT Cell: - Email:-Address: Wakas North, Pilar, Bataan 2016 - 2018 ·To maintain and act as custodian of loan ledgers. ·Responsible for proper and effective maintenance of the books of the bank. MY REFERENCES Adrianne Joy Calara Rural Bank of Pilar, Inc- Alyssa Silva Genpact Phils- Roxanne Dela Peña JMC Bataan Lending Investor Corp- Bank Bookkeeper Rural Bank of Pilar, Inc. 2015 - 2016 Technical Support Representative Convergys Philippines, Inc. ·Responsible for analyzing and designing solutions to networking issues providing technical support, as well as troubleshooting, diagnosing and solving issues with both hardware and software.