Training Delivery Team LEAD
Rosemarie V. Paz
+639/--
Linkedin.com/in/rosemarie-paz4bb26372
Business Process Delivery Specialist
Accenture Inc. Philippines
WORK
Present •
Jul 2016
Accountable for establishing, developing and maintaining
customer relationships.
Translate high level requirements received from the Strategic
Delivery Planner into detailed training delivery plans for medium
complexity programs generally expected to be at the course level
and targeted to audiences of senior managers.
Collaborate with customers to create and maintain short term
and long term course delivery plans and schedules
Prepare course delivery budgets and corresponding tuition rates,
and communicates to gain approval from customer.
Support the Strategic Delivery Planner in the annual quarterly
delivery planning process.
Monitor the progress of the session setup and execution
activities for the planned sessions.
Communicate, escalate and resolve program, course and
training session issues involving curriculum, financial, faculty,
participant, and logistics with Strategic Delivery Planner and
customer.
Develop deep understanding of the customers business
objectives and expectations for the program.
Provide session evaluation reports and recommendations for
continuous improvements to Strategy Delivery Planner after
sessions are completed.
Career Counselor to 4 Team members (Monthly Coaching,
Career Path planning both short term & Long Term, covers both
personal & professional individual development)
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ADDRESS
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424, 3rd Street
Honradez Ext, Sampaloc
Manila 1008
Philippines
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ABOUT ME
My Vision is to continue to
create my personal brand by
leaving a legacy not just
through the work that i deliver
but moreso, with the people i
work with. How? By building
an environment where we
THRIVE as a team as we
grow personally and
professionally.
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May 2011
July 2016
Training Assistant -
Accenture Inc. Philippines
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STRENGTHS
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Restorative
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Developer
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Empathy
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Activator
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Communication
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Use Learning Management Systems (e.g. Client LMS, Accenture
Sum Total LMS) to input class details for course schedules.
Complete system screens to accurately enter data to Client
Systems / LMS.
Contact vendors, external instructors, and facility owners etc. to
arrange and confirm class schedules.
Allocate rooms, visual aids, instructor to courses based on
defined business rules.
Escalate potential issues to Delivery Services Management,
Capability Management and / or Scheduling Team
Manage all the adhoc Prof Dev Courses and High end trainings
attended by managerial leves and up
Ensure Accenture Training policies are being followed.
Perform basic financial calculations to establish whether class
enrollment generates required revenue and margin.
EDUCATION
Jun 2007
Apr 2011
Bachelor of Science in Psychology
Universidad De Manila
Mehann Gardens, Arroceros St. Malate Manla
Dec 2017
Oct 2018
Professional Care Giving Course
St. Augustine School of Nursing
3/F Highway 54 Plaza, Mandaluyong City
Training Delivery Team Lead
Rosemarie V. Paz
+639/-
-Linkedin.com/in/rosemarie-paz4bb26372
Accomplishments
Accenture Inc. Philippines
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ADDRESS
424, 3rd Street
Honradez Ext, Sampaloc
Manila 1008
Philippines
ABOUT ME
My Vision is to continue to
create my personal brand by
leaving a legacy not just
through the work that i deliver
but moreso, with the people i
work with. How? By building
an environment where we
THRIVE as a team as we
grow personally and
professionally.
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Trainings Attended – 2011- to Present
Accenture Inc. Philippines
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Supervisor 101
Accenture Inc
March 2015
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CP3: Communication Coach Certification Program
Accenture Inc
January 2016 – Graduated May 2016
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Design Thinking Academy
Accenture Inc
June 13 – 15, 2017 @ Edsa – Shangri La Hotel
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Leading Truly Human Teams
Accenture Inc
July 15, 2019
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First Aid and Basic Life Support Cardio Pulmonary
Resuscitation w/ AED
Red Cross – Caloocan Chapter
July 2018
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Storytelling for Effective Accenture Leaders
Accenture Inc. January 2020
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Thriving Mind
Accenture Inc. April 2020
References:
Raymond Arela
Execution Team member
Accenture Learning Global Delivery
Boni , Mandaluyong City-
John Nikko Niogan
BCM Specialist @ Amdocs
Bonifacio Global City-
Training Assistant of the Month 2013
Received Commendations through Celebrating Performance from
our client and Manager.
Successfully support offsite Event for BPO Core Milestone School
at Edsa Shangri-La Hotel.
Handled Trainings for Senior Manager and Executives such as
Executive Presence,Financial Management Training for Executives
and Business Advisor: Business Simulation Workshop
Promoted to Career Level 12 – December 2013
(Assistant Tower Lead)
Promoted to Career Level 11 – March 2015 ( Towerlead)
Promoted to Career Level 10 – September 2016 ( Session Planner)
A-list Awardee – People Developer Q3 FY14
A-list Awardee – People Developer Q2 FY15
FY15 – Tower Lead of the Year
Certified Communication Coach – Wave 16 April 2016
Certified Level A Facilitator for – Introduction to Stakeholder
Management
Certified Level A Facilitator for – Cultural Connection 360
Communication Coach Certification Program Graduate
Certified Level A Facilitator for –Accenture’s New Joiners
Orientation (March 2018)
Q3 Passion & Purpose Awardee – June 2019
Promoted to CL9 (Specialist ) – September 2019
COVID-19 Heroes for Accenture Operations – April 2020
April Anne Camelon
HR L&T at Eastwest
Makati City-