Rovern Rhynie H. Destajo

 ROVERN RHYNIE H. DESTAJO Naawan, Misamis Oriental Contact number:-- Objective: To obtain a position that uses a verbal communication and problem resolution skills. I would render my experience and knowledge and would like to devise captivating, fascinating, and unique practices of teaching that creates interest in the students. Summary of Skills: Ability to learn new skills Skilled in dealing with difficult customers Flexible to work in any shift Patient, excellent communication, listening, and persuasion skills Ability to speak and write in English Computer literate Work Experience: Freelance VIRTUAL ASSISTANT Order Processing June 2015- October 2016 Processing orders in Amazon Freelance CALL CENTER AGENT Lead Generation May 2014-February 2015 Answer telephone calls and obtain clients' information Verify information provided by clients Call and send emails to clients Handle inquires and irate customers politely and diplomatically Freelance VIRTUAL ASSISTANT Billing October 2013-February 2014 Determine whether the client is eligible Request essential papers required for billing process Keep informing clients on their bills Communicated with customers through telephone, instant messaging and emails COSTUMER SERVICE REPRESENTATIVE Outbound April 2012-February 2013 Notified customers about the company's insurance. Appointment setting Personal Particulars: Date of birth:October 13, 1990 Place of Birth:Naawan, Misamis Oriental Age:26 Sex:Female Civil Status:Single Education: Bachelor's Degree in Hotel and Restaurant Management 3rd year Undergraduate Mindanao State University (MSU)- Naawan Diploma in Computer and Information System 2 years Vocational Graduate System Technical Information (STI)- Iligan Certificates and Awards: Housekeeping NCII Food and Beverages NCII Commercial Cookery NCII Dean’s List Awardee