Rowena Banas
$6/hr
Customer Service Expert
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 35 years old
- Location:
- Kidapawan, North Cotabato, Philippines
- Experience:
- 13 years
About
My experience working in the BPO industry for 13 years equipped me with a lot of knowledge including chat and email support, telephone handling skills and a wide range of skills acquired through my Virtual Assistant clients.
My expertise entails Customer Service, Customer Service Team Management, Billing, Customer Service retention, Surveys via outbound calls, Virtual Assistant or Administrative jobs, eBay and Amazon central. I am a result-oriented person and aims to provide quality service and long term relationships with my clients.
Skills
- Travel Management
- Skype
- Singing
- Windows
- Biology
- Ticket Management
- Tagline and Slogan
- VoIP
- Finance
- Evernote
- Strategic Planning
- Database Management (DBM)
- TeamViewer
- Travel Writing
- Product Management
- Zopim
- Spreadsheet
- Shopify Administration
- Nursing
- Workflow
- Data Processing
- Medical Billing
- RingCentral
- Hubstaff
- Sound Production and Editing
- Remote Support
- Google Hangouts
- Inventory Management
- Script Writing
- MailChimp
- Email Handling and Management
- Photo Editing
- Typing
- PayPal Administration
- Appointment Setting
- eBay
- Database Administration
- Recruitment
- Management
- Salesforce
- Blog Posts
- Dropbox
- Poetry
- Time Management
- Research
- Payroll
- Etsy
- Social Media Marketing
- Online Research
- Zapier
- PowerPoint
- Song Writing
- Microsoft Office
- Admin
- Zendesk
- Help Desk
- Google Forms
- Journalism
- Zoho CRM
- Communications
- Technical Support
- Bookkeeping
- Email Etiquette
- Training
- Storytelling
- Amazon
- Market Research
- Transcription
- Back-end
- Instapage
- Team Management
- Crisis Management
- Desktop Publishing
- Proposal Writing
- Schedule Management
- Alibaba/AliExpress
- Copy and Paste
- Order Management
- Airbnb Management
- Resumes & Cover Letters
- Social Media Management
- Google Docs
- PDF Conversion
- PDF to Word
- Data Collection
- Excel
- Project Management
- Bitrix
- Google Drive
- Call Handling and Support
- Office Administration and Management
- Customer Retention
- CRM (Customer Relationship Management)
- Chat Support
- Customer Service
- Real Estate
- Virtual Assistant
- Short Story Writing
- Leadership
- Calendar Management
- Email Marketing
- Client Management
- Ghostwriting
- Documentation
- Word
- Coaching
- Landscape Design
- Slack
- Account Management
- Drop Shipping
Languages
