Roxana Raducanu

 EXPERIENCE  September, 2011 - present Copywriter @ We Know Web SRL, Bucharest, Romania I'm a career freelance writer/editor with original work published in numerous publications, print and online, national and international. I also create/edit books, brochures and web content for large and small businesses, nonprofit organizations and individuals. Whatever the subject area, I have the research skills and intuition needed to generate original content with the perfect tone, or bring out the best in the content you already have. Roxana Raducanu (Bucharest, 36 Years, F) --   I have a driving license May, 2008 - September, 2011 HR specialist @ SC Ralfimpex SRL, Bucharest, Romania  Interested in part time offers / projects Responsibilities: Spoken languages - Evaluating the existing curricular area and the employees courses in order to determine new training needs; - Developing and improving the existing trainings; - Delivering soft skills courses; - Performing follow-up for the delivered courses and providing coaching sessions for the employees; - Maintaining the relation with the colleagues from the group; - Drawing up reports regarding the training needs, delivery conditions and performance indicators - Execute pre-screening and/or final phone/face to face interviews; -Develop and implement strategic initiatives for recruiting diverse talent in a multi-site organization. - Being informed permanently to all recruiting sources in order to update the ads and increase the number of candidates; - Generate new ideas in order to increase the number of applicants - Update the data base of the candidates -Track and report key metrics designed to measure and predict staffing activity. -Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process. - run standard reports on a regular basis, create new reports based on internal client specifications and run ad hoc reports on request with a focus on accuracy and continuous improvement. - Provide input and recommendations to assist with business process and strategy. - Perform data analysis and periodic system audits to ensure data integrity. English (Advanced) French (Medium) Romanian (Native) Desired jobs/ Professional skills seo specialist writer  May, 2006 - May, 2008 Audit Coordinator @ Hewlett Packard, Audit and compliance coordinator for a team of 22 peoples - Part of the training and coaching team, focused on the SAP module (R3), as well as on elaborating and providing the audit training for the Commercial Operations channel. - Member of the reporting expert team with key responsibilities for the UK team. - identifying training and development needs for the UK team - Provide training and information on CO processes and tools to Partners as needed, in collaboration with the Operations Account Manager in the respective country.  December, 2005 - May, 2006 CRO Operation Specialist @ Hewlett Packard, Maintaining a good business relationship with Uk/Ire Channel Partners. Order CV available at: (https://www.bestjobs.eu/en/cv/roxanar9efb) Management/Physical Claims/Logistics. 1. Partner Operational Support • Manage channel partner relationship; provide daily operational support via telephone and e-mail. • Acting as one contact to the partner, communicating all relevant information and ensuring customer satisfaction. • Manage and coordinate any order prioritization requests with the supply chain organizations to meet partner expectations • Provide training and information on CRO processes and tools to Partners as needed, in collaboration with the Operations Account Manager in the respective country. • Interface with the Operations Account Manager in the respective country, HP local office, sales, contract department, credit and collection, logistics and all suppliers worldwide 2. Transaction Processing Center Support • Manage the daily interaction with the Transaction Processing Center, find solutions to queries and issues raised and provide coaching and training as needed • Ensure that agreed SLA is met • Ensure the Order Fulfillment Customer Profile is kept up to date and continuously used by the TP center • Analyse operational data, identify root cause of repetitive issues and drive corrective actions for the channel partners. 3. Backlog Order Management • Proactive backlog monitoring of orders using different tools and reports - work to avoid escalations 4. Financial & Physical Claims • Provide continuous visibility of the claims backlog to partners and HP stakeholders, in collaboration with the respective Operations Account Manager • Be first entry point for the Partners regarding re-claims/disputes • Work with Partners on a regular claims reconciliation process  July, 2002 - December, 2005 Training Coordinator Assistant @ World Learning, - Ensured that proper arrangements are done for conducting training sessions. - Ensured that proper facilities were available for conducting training sessions. - Ensured the trainers coordination for conducting training sessions - Made arrangements for the projector, white board, pencils and other items for conducting the training sessions   EDUCATION 2001 - 2006 SNSPA - Human resources @ University (graduate) National School for Political Studies and Public Administration , Faculty of Communication and Public Relations “David Ogilvy". CV available at: (https://www.bestjobs.eu/en/cv/roxanar9efb)