Roxanne Marie Magante

I have been working as a Customer Service Representative for six years handling US Healthcare Account and previously landed a position as a Team Leader. Throughout my career, I have learned, established and strengthen these skills:

• Phone reception services (inbound and outbound)
• Reports creation & presentation
• Handling queries and escalations in a timely manner
• Multi-Tasking
• Resolve conflicts while maintaining internal /external relationships
• People, Client, Process and Time Management
• Adaptability to any work environment
• Efficiency in working under pressure

Colleagues would describe me as very goal-oriented, resourceful and well-organized. I am successful working in team environment but can also work remotely with integrity and still produce quality results. I am motivated to learn new things to upskill myself so I can always be a reliable contributor of the company.

Rest assured that I am willing to learn everything and provide the best of my skills to do the job well done.

Thank you for taking the time to look into my profile and I am looking forward to meeting you soon!